03 Jan 2023

Hong Kong – Resumption of normal delivery process for items requiring signature on delivery

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Hongkong Post has advised that Hongkong Post's delivery process for all items requiring signature on delivery is returning to normal.

With effect from 3 January 2023, when performing at-the-door deliveries of letter-post, parcel-post or EMS items requiring signature on delivery, the postman or postwoman will again obtain a signature from the recipient.

In case of an unsuccessful at-the-door delivery attempt, the addressee will receive a notification asking them to collect the item from a designated post office, in line with the normal procedure. The collection arrangements at post offices remain unchanged.