ScanMail digitises your physical mail for delivery to your digital mailbox in SAM. Now you can conveniently view and manage your physical mail on SAM Web and Mobile!
Send & Receive
Whatever you’re sending, wherever you’re sending it to, our fast and reliable delivery services will get it there.
No worries if you’re always changing addresses, travelling out of town or missed your deliveries. We’ll ensure that your mail gets to you - one way or another.
Not sure about the options you have? Use our service finder below.
| Delivery Standard | Weight | Tracking | Type of Delivery | Delivery Standard | Compensation | |
|---|---|---|---|---|---|---|
| Ordinary Mail (Standard) |
Next working day  |
≤2kg |  |
Letterbox | Next working day |
- |
| Ordinary Mail (Non Standard) |
3 - 5 working days | ≤2kg | |
Letterbox | 3 - 5 working days | - |
| Registered Article | 2 working days | ≤2kg |  |
Doorstep | 2 working days |
Up to $68 |
| SMS Mail (Standard) |
Next working day |
≤2kg | |
Letterbox + SMS Notification | Next working day |
Up to $30 |
| SMS Mail (Non Standard) |
3 - 5 working days | ≤2kg | |
Letterbox + SMS Notification | 3 - 5 working days | Up to $30 |
| A.M. Mail (Letterbox) |
Next working day |
≤300g | |
Letterbox | Next working day |
Up to 3 pieces of A.M. Mail |
| A.M. Mail (Doorstep) |
Next working day |
≤300g | |
Doorstep | Next working day |
Up to 3 pieces of A.M. Mail |
| Poly M (Small) |
3 - 5 working days | ≤600g | |
Letterbox | 3 - 5 working days | - |
| Poly M (Big) |
3 - 5 working days | ≤1.2kg | |
Letterbox | 3 - 5 working days | - |
| SmartPac Mini | 2 - 3 working days |
≤600g | |
Doorstep |
2 - 3 working days |
Up to 3 pieces of SmartPac |
| SmartPac Lite | 2 - 3 working days |
≤1kg | |
Doorstep |
2 - 3 working days |
Up to 3 pieces of SmartPac |
| SmartPac Box | 2 - 3 working days |
≤3kg | |
Doorstep |
2 - 3 working days |
Up to 3 pieces of SmartPac |
| Speedpost Express | Collection & deliver within 2 hours from booking confirmation on working day | ≤5kg | |
Doorstep | Collection & deliver within 2 hours from booking confirmation on working day | Up to $150 per article or the declared value of shipment, whichever is lower |
| Speedpost Priority | Collection & deliver within same working day | ≤30kg | |
Doorstep | Collection & deliver within same working day | Up to $150 per article or the declared value of shipment, whichever is lower |
| Speedpost Standard | 1 - 2 working days | ≤30kg | |
Doorstep | 1 - 2 working days | Up to $150 per article or the declared value of shipment, whichever is lower |
Keep updated on the latest domestic & international service announcements that could affect delivery.