Shopping & POPStation

After you have chosen to deliver your parcel to a POPStation from your retailer’s website, SingPost will deliver the parcel to your POPStation. You will receive an sms and email notification once the parcel is delivered to your POPStation and you can pop down to collect it 24/7. Click here to learn more.

No, you do not have to pay any additional cost to collect your parcel at the POPStation

No, you do not need to register for a POPStation account.

You will have 3 calendar days from the time you receive the sms/email notification to collect your parcel from the designated POPStation. If you fail to collect your parcel within 3 calendar days of receiving a notification,if delivery will be re-attempted up to two times. If all 3 deliveries are unsuccessful, item will be returned to sender.

You may authorise someone to collect your parcel from POPStation on your behalf, by forwarding the notification email, SMS or Delivery Advice to the authorised person at your discretion. Please note that you will bear the full responsibility for supplying the message details to a third party who is collecting the parcel in your name.

You can return your online purchase to any POPStation if you have a valid return label issued by your retailer. Simply pack the item you wish to return in a box, place the ezyReturn label on the box and go to any POPStation to return your item.

At the moment, you can only choose to deliver your parcel to the POPStation when you shop online with any of our partner retailers.

The customers are required to key in the One Time Pin (OTP) that is send to their registered hand phone number to open the locker. This security measure is for us to validate the customer and ensure that only the right customer collects the parcel.


Visit for more information about POPStation.