Service Announcements

24 Mar 2020
Bermuda – Measures to limit the spread of the novel coronavirus (COVID-19)

Bermuda Post Office has advised that exceptional precautionary measures to minimize the spread of COVID-19 have been implemented, including the temporary closure of schools, many public institutions and places of business. These measures are having a direct impact on postal operations and service quality.

24 Mar 2020
Tonga – Measures to limit the spread of the novel coronavirus (COVID-19)

Tonga Post Ltd has advised that the Government of Tonga has declared a state of emergency for one month from 20 March 2020 (period subject to extension). Restrictions will be in place in the coming days that will have an impact on postal operations and quality of service for all types of inbound and outbound mail. Service delivery standards cannot be guaranteed.

24 Mar 2020
Thailand – COVID-19 – Measures taken for international outbound and inbound mail items

Thailand Posts has advised that in the face of the spread of COVID-19, it still remains committed to fulfilling its obligations and will operate under the following conditions until further notice:

Outbound mail items
Thailand Post is not currently able to offer outbound mail services to the following destinations: Brunei Darussalam, Cayman Islands, Chile, Djibouti, Ecuador, Egypt, French Polynesia, India, Kuwait, Lebanon, Latvia, Maldives, Myanmar, Peru, the Philippines, Sri Lanka and Tunisia. The processing of outbound mail to all countries affected by the spread of novel coronavirus is also expected to be subject to delays.

Inbound mail items
In compliance with the strict ad hoc measures taken by the government, delays may be expected for all types of inbound mail.

Signature on delivery for international services that would ordinarily require the recipient’s signature is still provided wherever possible. In cases where the recipients refuse to sign, the delivery officers will sign on the recipient’s behalf.

24 Mar 2020
Guyana – Disruption to mail operations owing to COVID-19

Guyana Post Office Corporation has advised that in view of the novel coronavirus (COVID-19) pandemic, it received a Government directive on 18 March 2020 stating that staff must work on a rotation basis. This will directly affect all postal operations. Delays are to be expected in the handling and delivery of all postal items.

24 Mar 2020
Colombia – Measures to minimize the spread of COVID-19

Servicios Postales Nacionales S.A. 4-72 has advised that to avoid contagion resulting from the COVID-19 pandemic, it has had to take preventive measures vis-à-vis its administrative and operational personnel. In addition, roads and borders have been closed as part of the country's internal government policies, affecting logistics operations at national and international level. Moreover, operations at the exchange office are also being affected by the suspension of airline services. Service delays are to be expected.