Registered Service

SEND & RECEIVE

Services we provide

Singapore

RatesBasic Mail Postage + S$6.16

RestrictionsWeight limit of 500g

Delivery2 working days

International

RatesOrdinary Mail Postage + S$3.60

RestrictionsWeight limit of 2kg

DeliveryEstimated 3 to 14 working days**

Have questions regarding your sent Registered mail items?

Check out our Support Centre, or use our Quick Tools for redirection and redelivery of your Registered mail items?

Check More On Our FAQs

**Delivery Times & costs depend on the destination country.

Please use our Rate Calculator to get full details on your delivery.

More About Registered Service

Registered Service does not provide detailed online tracking capability. It is not mandatory for registered mail items to be scanned at every stage of the delivery process be it for local or overseas delivery.

For Registered Service to overseas, the scan events may differ from post to post. A scan event will be shown if and when they are provided by the Overseas Postal Administrations. For countries with no online tracking updates, SingPost will check with the Overseas Postal Administrations on the status if the addressee did not receive the item after a stipulated time. Under the international postal agreement, Overseas Postal Administrations may take up to 60 days to reply.

For loss of Registered mail items with an international receiving address, the maximum liability of SingPost is limited to Singapore Dollars Sixty-Eight (S$68.00) per article or the declared value of the mail item, whichever is lower.

SingPost shall not be liable under any circumstances for paper-related items such as documents.

Please click here for Registered Service Terms and Conditions.

HOW TO TRACK

Registered Service Tracking Number Information

Local to Local + Local to Overseas

A Registered Service number is allocated to you when you post a registered mail item at any post office. The 9-digit number starting with RA and ends with SG can be found on the posting receipt that you have used to fill in the addressee’s particulars. You or your intended recipient can use this number to verify the status of your mail.

The Registered Service number appears in the following format:
RA99999999SG (where 9 represents a digit)

Overseas to Local

The foreign Registered Service number may have different formats. Please
confirm with the Sender / Overseas Postal Administration.

Value-Added Services

Advice of Receipt (AR)

With the opt in of the AR service, the recipient will be requested to sign on the AR card and this card will be returned to the sender via Basic mail. This optional service is available at $1.00, on top of the registered fee plus postage.

Note:

The availability of the signed AR card is subject to the recipient of the item and the Overseas Postal Administration providing the acknowledgment.
Receipt of the AR card by the sender is dependent on the recipient’s Overseas Postal Administration and may take up to 60 days.

Digital Copy of Signed Delivery Receipt (after posting)

If you require a digital copy of the signed delivery receipt and you have not opted for the AR service at the point of posting, a nominal fee may be charged.

To request for a digital copy of the signed delivery receipt, please fill in the Enquiry Form.

For other feedback or request, please call 1605.

Insurance (per Section E, Conv Art PL 138, Universal Postal Union Letter Post Manual)

For extra coverage and higher amounts of compensation in the event of loss, insurance is available to most countries. Insurance coverage is chargeable at S$1.00 per S$100.00 value (minimum insurance premium is S$5.00), i.e. If you want to insure your mail for S$1,000.00, you pay S$10.00. For maximum insurance limits and destinations that accept insurance, please call our Postal Enquiry Hotline 1605 (toll-free within Singapore) or you may seek the assistance of our Customer Service Officers at any post office.