Help & Support 
Payment Solutions
Collect Payments with Confidence – Simplify, Secure, and Scale with SingPost
SingPost’s Payment Solutions make payment collection for businesses easy, secure, and accessible. For your customers paying bills in Singapore – including those who prefer cash or over-the-counter services – our extensive network of post offices, POPDrop kiosks, SAM Online, and the SingPost mobile app offers multiple convenient bill payment options.
These reliable payment collection services give businesses a secure and scalable platform to manage payments from their customers across Singapore. Our integrated systems support efficient reconciliation while ensuring every transaction is processed with trust and transparency — giving your organisation the reach it needs and the confidence it deserves.
Benefits
Convenient Reach
With 79 payment locations, you will provide greater convenience to your customers and gain competitive advantage for your business.
Simple to Manage
Get payments in a single integrated solution from payment reports, settlement to customer support. No more managing multiple vendors and systems.
Cost Effective
Simplify your operations and reduce your costs in having to collect payments from multiple partners and systems.
Reliable Network
Let our trusted payment terminals and well-trained staff manage your application and payment collection at Post Office counters for you.
Secure Transactions
With secure platforms like SAM Online and the SingPost mobile app, you and your customers can be assured that all payment details are well-protected.
Payment methods
Supported Payment Modes:
POPDrop kiosks
SAM Online
Customers can schedule advanced payments, view payment history, and record payment mode details https://mysam.singpost.com/
Post Offices
40 post offices islandwide
SingPost Mobile App
Frequently Asked Questions
Customers can make payments through multiple channels — Post Offices, POPDrop kiosks, SAM Online at mysam.singpost.com, or the SingPost Mobile App, available on iOS and Android.
You’ll enjoy an integrated and efficient payment collection system that helps you save time, reduce costs, and provide greater convenience to your customers – all through a trusted national network.
Yes. All payments made through SingPost’s platforms are securely processed and tracked, giving you and your customers full peace of mind.