Basic Services

Cost-effective & reliable solutions
for budget-conscious merchants

Experience swift & reliable service with Speedpost Economy, which allows you to reach your customers in just 3 business days.
For more urgent shipping needs, Speedpost Standard ensures your packages arrive within 24 hours.

75%

consumers expect same-day or next-day delivery options for online purchases

2 in 3

online shoppers prioritise delivery speed over cost

7%

CAGR growth is projected for Singapore’s eCommerce Market until 2028

Flexible Delivery Options for Small
to Medium Merchants


	Affordable & reliable deliveries for high volumes	Flexible, and cost-effective deliveries within 1 working day
Drop Off Cut Off Time:	Monday - Friday, 4.30pm \| Saturday, 11am
Delivery Time:	Monday - Saturday, 9am to 10pm
Maximum Weight and Dimension:	Up to 30kg, Max length 150cm, (L + 2W + 2H) must not exceed 300cm
Standard Liability:	Maximum amount of S$150 per Parcel or the declared value of the Parcel, whichever is lower.
Service Level (SLA):	Items delivered to letterbox/doorstep within 3 working days excluding day of drop-off / pick-up (subjected to letterbox availability and parcel dimension)	Items delivered to POPStation / doorstep within 1 working day excluding day of drop-off / pick-up
Unsuccessful Delivery:	One (1) delivery attempt only (If the recipient is not available during doorstep delivery, Authorised to Leave (ATL) outside the door will be performed)	Up to a maximum of two (2) re-attempts before returning to sender

Affordable & reliable deliveries for high volumes

Drop Off Cut Off Time:	Monday - Friday, 4.30pm \| Saturday, 11am
Delivery Time:	Monday - Saturday, 9am to 10pm
Maximum Weight and Dimension:	Up to 30kg, Max length 150cm, (L + 2W + 2H) must not exceed 300cm
Standard Liability:	Maximum amount of S$150 per Parcel or the declared value of the Parcel, whichever is lower.
Service Level (SLA):	Items delivered to letterbox/doorstep within 3 working days excluding day of drop-off / pick-up (subjected to letterbox availability and parcel dimension)
Unsuccessful Delivery:	One (1) delivery attempt only (If the recipient is not available during doorstep delivery, Authorised to Leave (ATL) outside the door will be performed)

Flexible, and cost-effective deliveries within 1 working day

Drop Off Cut Off Time:	Monday - Friday, 4.30pm \| Saturday, 11am
Delivery Time:	Monday - Saturday, 9am to 10pm
Maximum Weight and Dimension:	Up to 30kg, Max length 150cm, (L + 2W + 2H) must not exceed 300cm
Standard Liability:	Maximum amount of S$150 per Parcel or the declared value of the Parcel, whichever is lower.
Service Level (SLA):	Items delivered to POPStation / doorstep within 1 working day excluding day of drop-off / pick-up
Unsuccessful Delivery:	Up to a maximum of two (2) re-attempts before returning to sender

Suitable Products

Shipment Creation

Creation

Shipments created via

Order shipment portal
Application Programming
Interface (API) integration
Shopify plug-in

Preparation

Merchant to

Pack & affix label
Print manifest
Handover to SingPost

Collection & Processing

Collection

Collection from merchant, delivery to Logistics hub and sort at our Sorting Hub

Processing

Sorting to be done by automated sorting machine

Distribution

Items will be transported to various delivery bases in Singapore

Notification & Delivery

Loading

Parcel ambassadors to collect items

Delivery

Parcel Ambassadors to attempt delivery at letterbox/doorstep

Delivered

SingPost Delivery Team to attempt delivery at letterbox / doorstep

Default ATL (Authorised to Leave) and ePOD (Electronic Proof of Delivery)