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Premium Services

Premium Services

Premium delivery & white glove excellence for high-value items & sensitive documents

Premium delivery & white glove excellence for high-value items & sensitive documents

Prioritise the protection of precious cargo with Speedpost's enhanced delivery solutions.  Speedpost Prime offers 1-business-day delivery, white-glove handling & secure storage for your valuables (jewellery, electronics, etc.). For time-sensitive deliveries, Speedpost Priority will deliver in just 4 hours, with added security features such as OTP verification & NRIC checks.

Premium delivery for high-value items with white-glove handling & security

Flexible time slot & risk free for critical time-sensitive delivery

Drop off Cut off Time Monday - Friday, 2pmMonday - Friday, 4.30pm
Delivery TimeMonday - Friday, before 6pm | Saturday,
before 1pm (next working day)
Monday - Friday, before 6pm (Same working day)
Monday - Saturday, before 1pm (Next working day)
Maximum Weight and DimensionUp to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm
Standard Liability Maximum amount of S$500 per item or the declared value of the item, whichever is lower.
Service Level (SLA)

Items delivered to doorstep sign-for by recipient within 1 working day excluding day of doorstep
pick-up

D+0 items delivered to doorstep sign-for by recipient within the same working day before 6pm after pick-up from doorstep (before 1pm on D day)

D+1 items delivered to doorstep sign-for by recipient next working day before 1pm after doorstep pick-up (between 1pm to 6pm on D day)

Unsuccessful Delivery Up to a maximum of two (2) re-attempts before returning to sender

Premium Delivery for High-Value Items with White-Glove Handling & Security

Drop off Cut off Time Monday - Friday, 2pm
Delivery TimeMonday - Friday, before 6pm | Saturday, before 1pm (next working day)
Maximum Weight and DimensionUp to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm
Standard LiabilityMaximum amount of S$500 per item or the declared value of the item, whichever is lower.
Service Level (SLA)

Items delivered to doorstep sign-for by recipient within 1 working day excluding day of doorstep pick-up

Unsuccessful Delivery Up to a maximum of two (2) re-attempts before returning to sender

Flexible Time Slot & Risk Free for Critical Time-Sensitive Delivery

Drop off Cut off Time Monday - Friday, 4.30pm
Delivery TimeMonday - Friday, before 6pm (Same working day)
Monday - Saturday, before 1pm (Next working day)
Maximum Weight and DimensionUp to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm
Standard LiabilityMaximum amount of S$500 per item or the declared value of the item, whichever is lower.
Service Level (SLA)

D+0 items delivered to doorstep sign-for by recipient within the same working day before 6pm after pick-up from doorstep (before 1pm on D day)

D+1 items delivered to doorstep sign-for by recipient next working day before 1pm after doorstep pick-up (between 1pm to 6pm on D day)

Unsuccessful Delivery Up to a maximum of two (2) re-attempts before returning to sender

Enhanced Security Infrastructure
with Secured Process

Items are locked in a secure
Home Ventilating Institute
(HVI) gate room overnight

24/7 Security Samera
& Monitoring

Only personnel with
security clearance are
allowed access

Suitable Products

Consumer Electronics

Luxury Goods

Kitchen Appliances

Mobile

Order

Place an order with “Standard shipping + time slot with online status tracking


Creation

Shipments created via

  • Order shipment portal
  • Application Programming
    Interface (API) integration
  • Shopify plug-in

Preparation

Merchant to

  • Pack & affix label
  • Print manifest
  • Handover to SingPost

Collection

Collection of palletised shipment from distribution centre, delivery to SingPost Regional eCommerce LogHub to process in a secured room


Sign Off

Allocate items to parcel ambassadors to sign off for accountability

Loading

Parcel ambassadors to collect items from delivery bases and load up to vehicle


Delivery

Delivery attempt at doorstep based on timeslot selected


Delivered

Doorstep sign-for by recipient with Proof of Deliveries (ePOD) to ensure a secured delivery

Success stories and customer satisfaction

White-glove excellence in B2B2C deliveries

  1. The Client
  2. A leading Infocomm technology company


  1. The Ask
  2. A scalable, end-to-end supply chain to deliver premium B2B2C white-glove service, ensuring an exceptional customer experience.

Enquiry Form

Business Enquiry

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