Premium Services
Premium Services
Premium delivery & white glove excellence for high-value items & sensitive documents
Premium delivery & white glove excellence for high-value items & sensitive documents
Prioritise the protection of precious cargo with Speedpost's enhanced delivery solutions. Speedpost Prime offers 1-business-day delivery, white-glove handling & secure storage for your valuables (jewellery, electronics, etc.). For time-sensitive deliveries, Speedpost Priority will deliver in just 4 hours, with added security features such as OTP verification & NRIC checks.
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Premium delivery for high-value items with white-glove handling & security | Flexible time slot & risk free for critical time-sensitive delivery | |||
| Booking Cut Off Time | Monday - Friday, 2pm | Monday -
Friday, 11.30am | Monday -
Friday, 11.30am | |
| Collection Time | Monday - Friday, before 6pm | Monday -
Friday, before 1pm | Monday -
Friday, before 6pm | |
| Delivery Time | Monday
- Friday, before 6pm Saturday, before 1pm | Monday -
Friday, before 6pm | Monday -
Saturday, before 1pm | |
| Maximum Weight and Dimension | Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm | |||
| Standard Liability | Maximum amount of S$500 per item or the declared value of the item, whichever is lower | |||
| Service Level (SLA) | Next business day | Same business day | Next business day | |
| Unsuccessful Delivery | Up to a maximum of two (2) re-attempts before returning to sender | |||
Premium Delivery for High-Value Items with White-Glove Handling & Security | |
|---|---|
| Booking Cut Off Time | Monday - Friday, 2pm |
| Collection Time | Monday - Friday, before 6pm |
| Delivery Time | Monday - Friday,
before 6pm Saturday, before 1pm |
| Maximum Weight and Dimension | Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm |
| Standard Liability | Maximum amount of S$500 per item or the declared value of the item, whichever is lower |
| Service Level (SLA) | Next business day |
| Unsuccessful Delivery | Up to a maximum of two (2) re-attempts before returning to sender |
Flexible Time Slot & Risk Free for Critical Time-Sensitive Delivery | ||
|---|---|---|
| Booking Cut Off Time | Monday - Friday, 11.30am | Monday - Friday, 4.30pm |
| Collection Time | Monday - Friday, before 1pm | Monday - Friday, before 6pm |
| Delivery Time | Monday - Friday, before 6pm | Monday - Saturday, before 1pm |
| Maximum Weight and Dimension | Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm | |
| Standard Liability | Maximum amount of S$500 per item or the declared value of the item, whichever is lower | |
| Service Level (SLA) | Same business day | Next business day |
| Unsuccessful Delivery | Up to a maximum of two (2) re-attempts before returning to sender | |
Enhanced Security Infrastructure
with Secured
Process
Secured storage room for
High Value Item (HVI)
24/7 Security Camera
& Monitoring
Only personnel with
security clearance are
allowed access
Suitable Products
Consumer Electronics
Luxury Goods
Kitchen Appliances
Mobile
Order
Place an order with “Standard shipping + time slot with online status tracking
Creation
Shipments created via
- Order shipment portal
- Application Programming
Interface (API) integration - Shopify plug-in
Preparation
Merchant to
- Pack & affix label
- Print manifest
- Handover to SingPost
Collection
Collection of palletised shipment from distribution centre, delivery to SingPost Regional eCommerce LogHub to process in a secured room
Sign Off
Allocate items to parcel ambassadors to sign off for accountability
Loading
Parcel ambassadors to collect items from delivery bases and load up to vehicle
Delivery
Delivery attempt at doorstep based on timeslot selected
Delivered
Doorstep sign-for by recipient with Proof of Deliveries (ePOD) to ensure a secured delivery
Replacement cards (debit, credit etc.)
Critical or secured documents (government, professional service etc.)
Next-day or same-day replacements (telco, electronics etc.)
Time-sensitive documents (legal, foreclosure etc.)
Order
Place an order with “Standard shipping + time slot with online status tracking”
Creation
Shipments created via
- Order shipment portal
- Application Programming
Interface (API) integration - Shopify plug-in
Preparation
Merchant to
- Pack & affix label
- Print manifest
- Handover to SingPost
Collection
Collection of palletised shipment from distribution centre, delivery to SingPost Regional eCommerce LogHub to process in a secured room
Sign Off
Allocate items to parcel ambassadors to sign off for accountability
Loading
Parcel ambassadors to collect items from delivery bases and load up to vehicle
Delivery
Delivery attempt at doorstep based on timeslot selected
