White Papers

Developing eCommerce Market Entry Strategies in Asia Pacific

Author: Singapore Post & Demandware

Jointly developed by two eCommerce leaders in Asia Pacific: Demandware and SingPost eCommerce, this advisory report highlights the potential of eCommerce in Asia Pacific.

Indonesia's eCommerce landscape 2014

Author: Singapore Post

This white paper details the eCommerce landscape of Indonesia, drivers of eCommerce growth, insights into the profile of the Indonesian online shopper, key industry players and challenges in one of the region’s fastest growing consumer markets.

Customer Centricity: Core Postal DNA for a highly competitive eCommerce market environment

Author: Dr Sascha Hower, Group COO of SingPost & Lily Loo, Vice President of Customer Care & Excellence

This white paper explores the importance of customer centricity in today’s competitive and dynamic eCommerce environment.

The Changing Face of eCommerce and Logistics in Asia Pacific

Author: Singapore Post

An overview of Asia Pacific’s eCommerce potential and the key factors driving its rapid growth.