Transformation is key to Posts in the increasingly digital world that we live in. Transformation needs to be focused, purposeful, as well as strategic. There are five significant areas that Posts should invest transformation efforts in to remain relevant in the new, digital marketplace.
An increasingly digital economy distrupts postal services, but also gives Posts a new breath of life.
With the advent of more advanced and accessible communication, Posts must transform to stay relevant.
This article discusses what being mobile means for us and how organizations must focus on customer centricity with a mobile-centered approach.
This series discusses three key principles driving SingPost’s digital transformation.