Regional Customer Care

We provide multi-lingual customer care with a team of highly trained customer service officers based regionally.

Operating 4 Customer Care Centres in Asia Pacific

Supporting 8 Languages

Embracing 100% Customer Centricity

Online customers increasingly demand for better experiences – from self-service options to live and localised customer support. Online shoppers are more likely to purchase when customer support is readily available. With our dedicated and scalable call centres located across Asia Pacific, your customers can shop with confidence. Let us strategize and create a regional customer care infrastructure to help you and your customers, while ensuring an economically viable cost structure.

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Performance indicators of our customer service levels based on an independent study.

Resolution score is calculated based on a parameter in the CSAT survey.

End-to-end Enterprise Solutions

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