POPStop serves as a resource for individuals, entrepreneurs, marketplace sellers, and small business owners who need assistance with shipping and returns. Each POPStop counter is staffed by trained personnel who can provide guidance on the Shipping and Returns Drop-off process. This service is designed to facilitate smooth transactions and save time. Additionally, users can purchase packing materials at these counters, which are strategically located for easy access.
You can easily send your item(s) by dropping them off at a nearby location, eliminating the need for doorstep pick-up or multiple drop-off attempts. This convenient option saves you time and energy, allowing you to focus on growing your business.
We offer simplified shipping and returns services aimed at easing complexities, making it easy for buyers to enjoy hassle-free drop-offs, time-saving processes, and prompt re-delivery. You can conveniently track your returns through the SingPost Mobile App for updates.
Ideal for eCommerce sellers who need a hassle-free shipping solution.
Conveniently located at lifestyle hubs and heartland areas, including standalone Post Offices with parking for bulky shipping.
Dedicated counters for eCommerce items, flexible item shipping, and daily collection for quick turnaround.
Experience safe and secure item handling by our counter staff while receiving instant updates on your item status.
Streamlines the return process for your customers' online purchases.
Streamlining and enhancing your customer’s journey and experience with item returns.
Increase customers’ satisfaction while reducing service costs and redelivery charges.
Our staff is available to ensure a seamless and consistent customer experience for your customers.
Having your customers’ returns consolidated via our POPStop service reduces the carbon footprints in your logistics operations.
smartpac
Prepaid label
Speedpost items
ezyReturn
Our eCommerce partners
Labelling
Items to be properly labeled
Validation
Provide QR code or email
SMS OTP
Receive OTP via SMS
Scanning
Pass items to staff
Notification
Receive via app or email
Delivery
Online tracking via app or website
With POPStop, you can make a difference whether you are a Chief Operating Officer or a customer returning an item.
POPStop accepts a wide variety of pre-labeled shipments and marketplace returns, including:
No. These packages are not accepted at POPStop and our POPStop network. They must be dropped off directly at a Post Office counter.
To ensure the safety of our staff and the delivery network, the following items are strictly prohibited at all POPStop locations:
This is not an exhaustive list. For a full detailed guide on what can and cannot be sent, please refer to our General Prohibition & Dangerous Goods FAQ before lodging your parcel.
Help & Support 
