Embrace a new standard in parcel delivery with SingPost’s POPStations (Pick Your Own Parcel Station), a staple for senders and recipients alike. These unmanned lockers provide security and convenience, ensuring that only recipients with a unique PIN can access their items, making it easy to collect, return, or send domestic parcels anytime, any day, across islandwide locations.
Go to indicated POPStation in SMS and select "Collect My Parcel"
Key in PIN or scan QR code
Collect your parcel
Go to indicated POPStation in SMS and select "Collect My Parcel"
Key in PIN or scan QR code
Collect your parcel
No, you cannot track your item without a tracking number. Tracking numbers are only issued if the sender chose a tracked service. If you’re unsure, please check with the sender to find out if they used a tracked service and request the tracking number if they did.
You have 3 (three) calendar days from the time you receive the notification. If uncollected, delivery will be re-attempted up to two times before being returned to the sender.
Once a parcel is lodged in a POPStation, it cannot be redirected to a home address. If you cannot collect it, you may authorise a friend to do so by sharing your PIN/QR code. Uncollected items are retrieved after 3 days for re-delivery or returned -to the -sender.
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