SingPost
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Domestic shipping services

Basic Speedpost Services

SingPost’s Basic Speedpost Services are a leading choice for SMEs and enterprises, combining affordability with exceptional performance. By incorporating high-density delivery systems, we ensure that your parcels are sent at a cost-effective rate while prioritising carbon efficiency. Our services align with standard eCommerce Service Level Agreements (SLAs), ensuring that you receive the reliability and consistency you expect.

  • Deliveries are secured directly into letterboxes, with Proof of Delivery (ePOD) available for your peace of mind.  
  • We offer multiple first-mile options, including doorstep bulk pickup and manned and unmanned drop-off points, enhancing convenience for your business.  
  • Enjoy 24/7 real-time trackability for every shipment through SingPost’s Track and Trace system or the SingPost App.  

With our Basic Speedpost Services, you will experience SingPost's commitment to price, efficiency, and exceptional service.

 

Recommended Use Cases

Cost-Effective

Subscription-based businesses can maximise savings and reduce operating costs by up to 50% by delivering standard small packaging directly to customers' doorsteps.

Convenient

Local and international marketplace sellers choose this hassle-free shipping option to deliver small, low-value items that fit into letterboxes or lockers islandwide, providing convenience for their customers.

Trackable

Real-time tracking gives retailers, such as fashion and electronics brands, peace of mind for every delivery. All deliveries are tracked with proof of delivery (POD), even to letterboxes.

Basic Speedpost Services At-A-Glance

Speedpost Economy

SMEs with parcel volume less than 150 per month
Drop Off Cut Off Time
Monday - Friday, before 4.30pm | Saturday, before 11am
Delivery Time
Monday - Saturday, before 10pm
Maximum Weight and Dimension
Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm
Standard Liability
Maximum amount of $150 per item or the declared value of the item, whichever is lower
Service Level (SLA)
Up to 3 business days
Delivery Point
Letterbox / Doorstep
Unsuccessful Delivery
One (1) delivery attempt with Authorised to Leave (ATL)

Speedpost Saver

Enterprises mainly shipping small packets
Drop Off Cut Off Time
Monday - Friday, before 4.30pm | Saturday, before 11am
Delivery Time
Monday - Saturday, before 10pm
Maximum Weight and Dimension
Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm
Standard Liability
Maximum amount of $150 per item or the declared value of the item, whichever is lower
Service Level (SLA)
Next business day
Delivery Point
Letterbox / Doorstep
Unsuccessful Delivery
Up to a maximum of two (2) re-attempts before returning to sender

Speedpost Standard

For customer requires speedy doorstep delivery
Drop Off Cut Off Time
Monday - Friday, before 4.30pm | Saturday, before 11am
Delivery Time
Monday - Saturday, before 10pm
Maximum Weight and Dimension
Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm
Standard Liability
Maximum amount of $150 per item or the declared value of the item, whichever is lower
Service Level (SLA)
Next business day
Delivery Point
Collection Point / Doorstep
Unsuccessful Delivery
Up to a maximum of two (2) re-attempts before returning to sender

Suitable products

Businesses all over Singapore use our Speedpost services to send items that are lightweight and pack flat.

Stationery
Stationery
Books
Books
Toys
Toys
Fashion Accessories
Fashion Accessories
Electronics Accessories
Electronics Accessories
Artisanal Handicrafts
Artisanal Handicrafts
Beauty & Personal Wellness
Beauty & Personal Wellness
Collectibles
Collectibles

When and where to drop off your parcel and mail?

SingPost Locations & Hours
POPDrop
POPStations

Looking for support and FAQs?

Help and Support
Speedpost
Prohibited Items

Buying packaging materials?

Visit shop

Speedpost Basic Services in 3 Easy Steps

Shipment Creation

  1. 1. Shipment Creation

    Create shipments via booking portal or eCommerce platforms integrated with SingPost’s API; pack, label, print manifest, and hand over to SingPost.

Collection & Processing

  1. 2. Collection & Processing

    SingPost will collect from Collection Points or pick up from merchants doorstep, sort items at our processing hub with automation, and route them to delivery bases islandwide.

Notification & Delivery

  1. 3. Notification & Delivery

    On-time delivery notifications are sent to recipients for the key delivery milestones. Every Speedpost deliveries are completed with electronic proof of delivery (ePOD).
Speedpost Economy

Speedpost Economy

Speedpost Economy is designed for SMEs that ship less than 150 parcels per month. This option is cost-effective and does not require any commitments.

Benefits: 

  • Extensive delivery network 
  • Over 98% SLA delivery performance
  • Hybrid delivery solution to letterbox and doorstep with authorised to leave (ATL)
     
Speedpost Saver

Speedpost Saver

Ideal for enterprises and businesses that primarily ship small packets, Speedpost Saver offers differentiated pricing to help businesses save on shipping costs.

Benefits:

  • Cost-effective delivery solution
  • Save up to 50% on small shipments
  • Proven track record with scalable volume during peak period
Speedpost Standard

Speedpost Standard

Speedpost Standard is suitable for customers, whether businesses or individuals, who require fast doorstep delivery. This option offers affordable rates and ensures next-business-day delivery.

Benefits: 

  • Efficient delivery within 24 hours
  • Excellent delivery experience with Smart Locker Delivery solution 
     
eCommerce

Seamless eCommerce Integration with SingPost

With our API integration and plugins, you can manage your shipments from your eCommerce platforms (e.g. Shopcada and Shopify). Benefits include seamless shipment and label generation, improved operations with batch shipment creation and bulk label printing. More importantly, your customers stay informed from “shipped” to “out-for-delivery”. 
 

POPStation

Smart Locker Delivery: 24/7 Secure, Convenient Pick-Up

Customers can conveniently collect parcels 24/7 from lockers, with most items picked up within 24 hours, enhancing delivery success and satisfaction.

How it works: 

  • Delivery day: SMS sent to the recipient with locker pick-up details. 
  • Days 2-3: Reminder SMS sent over the next 2 days. 
  • Day 4: The uncollected item is retrieved and returned to the sender.

 

Frequently Asked Questions

Speedpost Basic Services are a suite of service offerings designed for businesses, such as those in the fast-moving consumer goods industry, that ship small or medium parcels. These services offer an affordable shipping option without long-term commitments.

Speedpost Basic Services provide reliable and efficient delivery with real-time tracking. They support sustainability goals, making them ideal for businesses aiming to reduce their carbon footprint. These services excel in high-density housing estates, ensuring packages reach doorsteps or letterboxes. With multiple touchpoints, including lockers and POPStop agents island-wide, they offer great convenience for customers.
 

We recommend considering the size of your shipments. If you're shipping small parcels that can be delivered into a secured letterbox, either Speedpost Economy or Speedpost Saver is a great choice (especially if you send more than 150 parcels per month). For medium to large parcels, we suggest using Speedpost Standard, which provides reliable doorstep delivery or the option for customers to pick up at a post office or POPStop agent. All deliveries come with Proof of Deliveries (ePOD).
 

Contact SingPost about Basic Speedpost Services.