Help & Support 
Domestic delivery
Largest range of first-mile and last-mile options in Singapore
SingPost offers businesses the most extensive delivery network in Singapore, giving you flexibility and convenience at every step. From doorstep pickups and manned counters to smart lockers and secure letterbox access, we make it easy to send and receive parcels reliably, efficiently, and at scale – anywhere across the island.
Over 1,700 First-Mile & Last-Mile Facilities – POPStop, POPDrop, Parcel Santa and POPStation
SingPost’s extensive islandwide network supports both first-mile and last-mile delivery needs, offering customers convenient drop-off options and enabling merchants to receive returned items quickly and reliably.
For returns, parcels (up to 30kg) can be lodged at any of our facilities during the valid return window. All items come with real-time tracking, and merchants typically receive returned parcels within three business days.
>1,400
Parcel Lockers
24/7 self-service access for customers to collect their parcels. POPStation lockers also support convenient returns.
237
POPStop Service Points
Located in heartlands and transit hubs for parcel pick-ups, returns, lodgement, and other eCommerce transactions.
39
POPDrop Kiosks
Self-service kiosks for small parcel drop-offs with tracking. Ideal for items that fit within standard letterbox dimensions.
40
Post Offices
Islandwide service points for parcel pick-ups, returns, lodgement, eCommerce transactions, and the full suite of postal services.
Seller-centric first-mile options
Multiple first-mile options through doorstep bulk pick-up, manned and unmanned drop-off points. Convenient doorstep pick-up or drop-off at POPStop and POPStation facilities island-wide.
- 24/7 access at unmanned drop-off points
- Quick turnaround with island-wide coverage
- Safe, secure & efficient
- Trackability through our app
Unrivalled last-mile reach to >1.9m addresses daily
Deliver to every customer, every time, with tailored solutions. Choose from doorstep delivery, 24/7 parcel lockers, secured letterbox access, or express Speedpost Priority for time-critical shipments.
- Comprehensive coverage
- Flexible options available
- 24/7 convenience
- Priority speed available
Last-Mile Delivery Options for Every Business Need
Explore SingPost’s comprehensive menu of last-mile delivery options, designed to offer competitive rates and reliable delivery performance for businesses of all sizes.
Tracked Basic Speedpost Services | Tracked Premium Speedpost Services | Tracked Prepaid Label | Tracked smartpac | Bulk Mail Solutions |
|---|---|---|---|---|
Delivery 1-3 working days | Delivery Up to 1 working day | Delivery Up to 2 working days | Delivery Up to 2 working days | Delivery 1-2 working days |
Maximum Weight 30kg | Maximum Weight 30kg | Maximum Weight 2kg | Maximum Weight Unlimited | Maximum Weight 2kg |
Maximum Dimensions Varies between service points | Maximum Dimensions Max length 150cm, (L + 2W + 2H) must not exceed 300cm | Maximum Dimensions 324mm x 229mm x 65mm | Maximum Dimensions 324mm x 229mm x 65mm | Maximum Dimensions 324mm x 229mm x 65mm |
Basic Speedpost Services
Delivery
1-3 working days
Maximum Weight
30kg
Maximum Dimensions
Varies between service points
Premium Speedpost Services
Delivery
Up to 1 working day
Maximum Weight
30kg
Maximum Dimensions
Max length 150cm, (L + 2W + 2H) must not exceed 300cm
Prepaid Label
Delivery
Up to 2 working days
Maximum Weight
2kg
Maximum Dimensions
324mm x 229mm x 65mm
smartpac
Delivery
Up to 2 working days
Maximum Weight
Unlimited
Maximum Dimensions
324mm x 229mm x 65mm
Bulk Mail Solutions
Delivery
1-2 working days
Maximum Weight
2kg
Maximum Dimensions
324mm x 229mm x 65mm
POPStop: Manned Counters for Drop-Offs and Returns
Across Singapore, SingPost has POPStop counters manned by trained staff to help users with their drop-offs or to send in their returns. POPStop counters are in all our post offices, Tampines MRT station, and supermarkets and convenience stores, including U Stars Supermarket, Cheers and FairPrice Express.
POPStation, Pick & Parcel Santa: Unmanned, Secure Lockers for Pick-Ups and Returns
POPStation, Pick and Parcel Santa are lockers for recipients to collect or return their items securely. POPStation lockers are located in publicly accessible sites islandwide while Parcel Santa is only for use by residents of select private condominiums.
POPDrop: Kiosks for Drop-Offs and Returns
Located islandwide, POPDrop is a kiosk offering a variety of functions. Seamlessly merging innovative technology with customer-centric functionality, each POPDrop kiosk can handle postage purchase, barcode printing from ezy2ship app, and acceptance of local-to-local Registered Service items, including letters and smartpac.
Frequently Asked Questions
From letters and confidential documents to small or large parcels, SingPost makes it easy for SMEs to deliver across Singapore with reliable, affordable options that fit your business.
Your customers can receive their orders at the doorstep, in their letterbox, or pick them up anytime at our 24/7 POPStations. More choices mean happier customers and fewer missed deliveries.
Absolutely. SingPost Delivery Solutions are built to support SMEs as well as big enterprises. You’ll enjoy the same trusted network, wide range of first-mile and last-mile options, and competitive rates – all designed to grow with your business.