Parcel Return Service | Return Parcel to Sender

Reliable return solutions for eCommerce

Designed with the needs of fast-fashion and high-return industries in mind, ezyReturn boosts customer satisfaction with flexible return options and convenient drop-off locations, streamlining logistics for a seamless post-purchase experience.

Prepare your parcel for returns

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1. Retailer's return policy

Take a moment to review the retailer’s returns policy. This will provide you with all the essential details regarding what you can return and any time limits that may apply.

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2. Pack and label your item

Carefully pack your item, ideally using its original packaging. Make sure it is secured well and includes all original tags and accessories. Finally, attach the returns label clearly on the outside of your parcel.

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3. Drop off your parcel

Locate the nearest drop-off point convenient for you. Follow the instructions for returning your package to ensure it reaches the retailer without any complications.

Our extensive drop-off network

Lockers

Self-service lockers at key community hubs allow for convenient drop-off and collection, including returns.

POPStop counters

Manned counters available in all post offices and POPStop agents (PUDO points) for eCommerce returns for individuals and businesses.

POPDrop kiosks

Self-service parcel drop-off kiosk with instant status updates for the sender and recipient, which can be used for returns.

Post Offices

Offer full mailing services, including sending/receiving parcels and eCommerce returns. Get stamps, packaging, and friendly assistance for all your postal needs.

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Return service