Help & Support 
Customs declaration
The declaration of your shipment details is mandatory for international security and the facilitation of customs clearance at the destination country. This is a global requirement for all postal operators, including SingPost, to collect postal data electronically for this purpose.
Packages or parcels without proper and accurate declaration will result in delays or may be returned to the sender without refund.
International shipments you need to declare
Airmail (Basic package)
Speedpost International Services
Steps to declare your shipments
1
Log on to
Click here to create shipment.
2
Key in sender, recipient and shipment details
Provide accurate details of your shipment (Content, Weight, Value) and sender and recipient information (Name, Full address, Contact number).
3
Make Payment
All Visa, Mastercard, and Amex credit/debit cards are accepted. You can also make payments at POPDrop or Post Office.
4
Print shipping label & paste it on your package/parcel
Print at the comfort of your home or at POPDrop kiosks and securely attach it to your shipment.
5
Drop off
- For Basic Packages (Postage label prefixed by "U"): drop off at any posting box.
- For Registered Services and Speedpost parcels: drop off at any post office or POPDrop