News Releases25 September 2023

SingPost Inks MOU with FedEx to Trial Acceptance Points at Post Offices

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SingPost Inks MOU with FedEx to Trial Acceptance Points at Post Offices

SINGAPORE, 25 September 2023 – Singapore Post Limited (SingPost) and FedEx Express (FedEx), a subsidiary of FedEx Corp (NYSE: FDX) and one of the world’s largest express transportation companies, are pleased to announce that both parties are entering a memorandum of understanding (MOU) to conduct a trial for post offices to accept FedEx parcels.

The primary objective of this MOU is to enhance operational efficiencies and elevate the customer experience by expanding drop-off options to more locations for cross-border shipments. Effective as of today, the three-month trial will provide greater convenience for FedEx customers with the option of dropping off their parcels at POPStop counters located within six participating post offices across the island, at no additional charge.

POPStop is a dedicated facility for eCommerce parcel-related transactions, including the lodgement of parcels as well as eCommerce returns, available in all post offices. POPStops are manned by SingPost staff who are able to provide guidance for customers sending out parcels. SingPost will handover FedEx parcels to FedEx on a daily basis to facilitate an efficient delivery process.

The six post offices that are participating in this trial includes:

  • 1. Punggol post office (80 Punggol Field, #B1-01, 21 Community Club, Singapore 828815)
  • 2. Raffles Place post office (Ocean Financial Centre, #B1-11, 10 Collyer Quay, Singapore 049315)
  • 3. Tampines post office (5 Tampines Central 6, #01-24/25, Telepark, Singapore 529482)
  • 4. Woodlands Central post office (900 S Woodlands Dr, #03-05/06 Civic Centre, Singapore 730900
  • 5. Jurong West post office (492 Jurong West Street 41, #01-42, Singapore 640492)
  • 6. Marine Parade post office (80 Marine Parade Rd, B1-83A, Singapore 449269)

“Our collaboration with SingPost represents a strategic alliance between two companies dedicated to making it simpler and more cost-effective for Singapore businesses to penetrate new markets leveraging FedEx’s unparalleled global network, differentiated service portfolio and advanced digital tools. We are excited by the immense potential this collaboration offers to our customers as part of our continuous commitment to enhance the service experience and facilitate greater cross-border trade,” said Mr. Eric Tan, Managing Director, FedEx Express Singapore.

“We are thrilled to be collaborating with FedEx and enabling parcel drop-offs at our post offices. Not only does it enhance consumers’ experiences by bringing about greater convenience and ease, but also maximises the use of our network. Consumers sending out parcels no longer have to wait at home for pickups and can better plan their day,” said Ms. Neo Su Yin, CEO Singapore, SingPost.

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For media enquiries:

Media Contact

Hong Mei Yu

Singapore Post Limited
Tel: +65 6845 6298

Nicholas Lai

FedEx Express Singapore
Tel: +65 9863 6742

Samantha Jong

Grayling Singapore for FedEx Express Singapore
Tel: +65 8163 4662

About Singapore Post Limited

Singapore Post (SingPost) is a leading postal and eCommerce logistics provider in Asia Pacific. The portfolio of businesses spans from national and international postal services to warehousing and fulfilment, international freight forwarding and last mile delivery, serving customers in more than 220 global destinations. Headquartered in Singapore, SingPost has over 4,900 employees, with offices in 13 markets worldwide. Since its inception in 1858, the Group has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet.

About FedEx Express

FedEx Express is one of the world's largest express transportation companies, supplying fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed the delivery of time-sensitive shipments by a definite time and date.