As a trusted organisation connecting people, businesses and communities for 160 years, Singapore Post (SingPost) is committed to managing and operating our business and resources to create long term value for our stakeholders.

SingPost seeks to be a good steward of our postal heritage, and the environment, and uplift the well-being of the disadvantaged in the community. We believe in mobilising our people, leveraging our competencies, and fostering collaborations to bring sustainable and positive outcomes. As we expand across geographies, we have a responsibility to all the communities we operate in – to exercise environmental stewardship and collaborate with stakeholders to improve the lives of disadvantaged individuals and families.

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Partnering the Singapore Philatelic Museum

SingPost is a longtime partner and supporter of the Singapore Philatelic Museum, funding heritage preservation and public education programmes since 1995.



New General Post Office showcasing heritage

The rich heritage of SingPost and the General Post Office (GPO) moniker are captured in the design of the GPO at SingPost Centre. Iconic elements from the former GPO Building (now the Fullerton Hotel, a conservation building) have been adopted into modern graphics on the walls, glass panels and POPStation lockers, while historical postal artefacts, such as earlier versions of the ubiquitous posting box, have been recreated.



Preserving heritage through national stamp launches

We preserve heritage through national stamp launches that celebrate historical events and shared memories of yesteryear such as the 150th Anniversary of the First Postage Stamp issued in Singapore and Traditional Board Games.



Optimising delivery routes with environmentally friendly vehicles

SingPost is currently testing a new fleet of environmentally friendly delivery scooters developed by TUMCREATE, a research platform that focuses on improving Singapore’s public transportation network. The zero emission three-wheel scooters which run on electric power features innovations designed to boost mail delivery efficiencies. SingPost is also replacing its current fleet of ageing delivery vans with Euro 5 and Euro 6 vehicles that comply with the European emission standards.



Fulfilling more deliveries with POPStation

With more than 150 POPStations located islandwide, SingPost couriers are now able to perfect the last mile with more deliveries at one location. The POPStation network has reduced transportation delivery distance each month by about 100,000 kilometres, minimizing fuel usage and carbon emissions.



Smart head office

SingPost’s smart head office brings various business support units under one roof to operate in a single location. This has enabled a shared network of 11 multifunctional photocopiers, down from 30 photocopiers and fax machines across different offices previously. The centralised structure and use of paperless systems and e-equipment such as e-white boards and smart writing panels have resulted in significant cost savings of office equipment and consumables.



SingPost x Singtel e-waste ReCYCLE program

ReCYCLE is a nationwide e-waste recycling program launched by SingPost and Singtel in June 2017. The initiative leverages on our postal network to support the recycling of e-waste in Singapore. Find out more at



BCA Green Mark award for post office

SingPost was awarded the BCA Green Mark Award for Retail (Platinum) for our post office in City Square Mall in June 2017 and endeavours to achieve similar Green Mark Ratings for other post offices.



Delivering food to those in need

SingPost deploys delivery personnel to collect unsold bread and pastries from hotels and bakeries several days a week. These items are delivered to collection centres that distribute food to the needy across the island.



Facilitating public donations and supporting community campaigns

SingPost leverages on our network of post offices, mySam kiosks, and digital platforms, to promote public donations to charities, as well as support partners such as the Singapore Police Force and the Central Narcotics Bureau in their community awareness campaigns.



Encouraging charity at work

Through our staff CSR program Charity@Work, we encourage staff to organise and participate actively in community work, providing them a platform to initiate and organise team-bonding activities with a CSR element.



Pledging corporate donations

The Group donates to various charities and sponsors bursaries awarded to children of its unionised workers. We also match staff contributions to the Community Chest employee payroll deduction programme.



Fostering a fair and inclusive workplace

SingPost is recognised as one of the pioneering companies of the Tripartite Alliance for Fair and Progressive Employment Practices’ Human Capital Partnership Programme. The conferment of two recognition awards at the 2016 HRM Awards - Best Silver Talent and Re-Employment Practices, and Best Diversity and Inclusion Strategies – underscores our progressive human capital practices.



Cultivating a learning culture

A key highlight of SingPost’s employee development framework is the Emergenetics programme, introduced in 2014 to promote stronger team collaboration amongst staff. Through the Emergenetics workshop, employees develop greater self-awareness and apply what they learn to improve work communications and interpersonal relationships.

In line with the national SkillsFuture initiative to promote lifelong learning, SingPost encourages employees to take ownership of their professional development by tapping into the learning resources available. Since 2016, managerial and supervisory staff has been able to access the Harvard ManageMentor platform, an online eLearning tool by Harvard Business Publishing, a recognized name in leadership literature. SingPost also provides on-the-job-training to support the professional development of our operations staff.



Building team camaraderie

Zest.O, SingPost’s social and recreational committee, organises a wide range of sporting and social programmes to build better relations and promote esprit de corps amongst employees.
Other annual events such as the long service award ceremony and the iftar event, fosters strong relations between management, staff and union representatives.



Ensuring workplace safety and health

SingPost recertification of the bizSAFE Level 3 organisation in August 2016 by the Workplace Safety and Health Council of Singapore attests to our commitment to provide a safe work environment for all our employees.

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