Domestic Delivery & Distribution
What can I send with SingPost Delivery Solutions?
What can I send with SingPost Delivery Solutions?
From letters and confidential documents to small or large parcels, SingPost makes it easy for SMEs to deliver across Singapore with reliable, affordable options that fit your business.
How flexible are the delivery options for my customers?
Your customers can receive their orders at the doorstep, in their letterbox, or pick them up anytime at our 24/7 POPStations. More choices mean happier customers and fewer missed deliveries.
I run a small business – can I still access enterprise-grade delivery solutions?
Absolutely. SingPost Delivery Solutions are built to support SMEs as well as big enterprises. You’ll enjoy the same trusted network, wide range of first-mile and last-mile options, and competitive rates – all designed to grow with your business.
Basic Speedpost Services
What are Speedpost Basic Services?
Speedpost Basic Services are a suite of service offerings designed for businesses, such as those in the fast-moving consumer goods industry, that ship small or medium parcels. These services offer an affordable shipping option without long-term commitments.
Why should customers choose Speedpost Basic Services?
Speedpost Basic Services provide reliable and efficient delivery with real-time tracking. They support sustainability goals, making them ideal for businesses aiming to reduce their carbon footprint. These services excel in high-density housing estates, ensuring packages reach doorsteps or letterboxes. With multiple touchpoints, including lockers and POPStop agents island-wide, they offer great convenience for customers.
How should I select the appropriate Speedpost Basic Service for my needs?
We recommend considering the size of your shipments. If you're shipping small parcels that can be delivered into a secured letterbox, either Speedpost Economy or Speedpost Saver is a great choice (especially if you send more than 150 parcels per month). For medium to large parcels, we suggest using Speedpost Standard, which provides reliable doorstep delivery or the option for customers to pick up at a post office or POPStop agent. All deliveries come with Proof of Deliveries (ePOD).
Premium Speedpost Services
What are Speedpost Premium Speedpost Services?
Speedpost Premium Services is ideal for shipping high-value goods, secure documents, or controlled items that require enhanced security handling.
Speedpost Premium Services are designed for customers who require enhanced delivery solutions, particularly those handling high-value, fragile, or luxury goods. It is also suitable for time-sensitive packages and controlled items that require verification.
Why should a customer choose Speedpost Premium Services?
Customers should consider Speedpost Premium for its speed and security. The fastest option, Speedpost Priority, guarantees that parcels arrive within four hours for urgent deliveries. Speedpost Premium services also include white glove handling, secured storage, and a thorough Handing Over and Taking Over (HOTO) process. Additionally, round-the-clock security monitoring through cameras is in place, and the service boasts a solid track record with established industry players in telecommunications, electronics, government, and medical sectors.
How can Speedpost Premium Services address my needs?
Speedpost Premium Services includes both Speedpost Prime and Speedpost Priority. Speedpost Prime provides next business day delivery with white glove handling and storage at competitive prices, making it a practical choice for many. In contrast, Speedpost Priority offers a four-hour delivery window, enhanced with security features such as identity checks or OTP verification, ensuring peace of mind for customers.
Distribution Services
What types of businesses can use SingPost’s Distribution Services?
This service is ideal for SMEs with regular restocking needs – such as retail stores, distributors, or suppliers – requiring deliveries to multiple outlets or business locations.
How do I schedule Distribution Services for bulk deliveries?
You can plan your deliveries in advance or request on-demand collection. Our team will coordinate the best route and timing to ensure efficient delivery to your store locations.
Can I track my shipments?
Yes. You’ll receive regular updates on your delivery status, and our customer service team is always available to assist with any queries or special delivery requirements.
Lockers
How can my business use the locker network for deliveries and collections?
You can integrate locker drop-off or collection options at checkout, let customers select a nearby locker, and then use SingPost’s locker network for parcel handling – reducing failed deliveries and improving convenience.
Can lockers help reduce delivery failures or re-deliveries?
Our solutions are designed to serve a wide variety of requirements, as such tech-enabled parcel lockers and condo pick-ups offer greater convenience for recipients.
Is this solution scalable for both SMEs and larger businesses?
Absolutely. The locker network is designed for volume, flexibility and scale. Whether you’re an SME running a few parcels a day or an enterprise managing thousands, lockers offer a consistent channel for parcel management.
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