Help & Support 
Postage-Paid Products
Simplify Order Fulfilment with SingPost Postage-Paid Products
Make shipping simple with SingPost’s Postage-Paid Products, designed for SMEs and regular senders across Singapore. With prepaid options like smartpac and Prepaid Labels, you can send items without the need for stamps or weighing. Just pack, label, and drop off — your item will be delivered directly to your recipient’s letterbox within two working days.
For added convenience, businesses can also head to any POPStop manned counter for assistance. Located across Singapore in all Post Offices, key transport hubs, and selected supermarkets and convenience stores, POPStop provides trained staff to help with lodgement for hassle-free shipping.
SingPost’s postage-paid products options are backed by our trusted delivery network, with full tracking available via the SingPost mobile app for greater peace of mind.
smartpac
A convenient, environmental-friendly mail solution – all you need in one smartpac
| Delivery Time: | 2 working days |
| Weight Limit: | No weight limit |
| Feature: | Ideal for sellers without packaging |
Advantages
Advantages
Postage-paid letterbox delivery
Made using recycled materials
Online tracking
No weight limit
Deliver within 2 working days if posted within collection time
Bulk rates
Prices include prevailing GST. Available while stocks last. Terms and conditions apply.
| Small Size220mm x 150mm | |
|---|---|
| 100 or more | $2.20 |
| 1000 or more | $2.10 |
| 2000 or more | $2.00 |
| Enhanced Bundle (10 per pack) | $24 |
| Medium Size330mm x 240mm | |
|---|---|
| 100 or more | $2.40 |
| 1000 or more | $2.30 |
| 2000 or more | $2.20 |
| Enhanced Bundle (10 per pack) | $27 |
| smartpac Box300mm x 190mm x 65mm | |
|---|---|
| 100 or more | $3.20 |
| 1000 or more | $3.10 |
| 2000 or more | $3.00 |
| Enhanced Bundle (10 per pack) | - |
How it works
Fill in your shipping and return details clearly and accurately on the smartpac
Pack your items well and seal smartpac securely
Drop-off your smartpac
Track your delivery via our mobile app or website
Delivery within 2 working days if posted within collection time
Prepaid Label
Affix self-adhesive labels to your local parcels for hassle-free shipping
| Delivery Time: | 2 working days |
| Weight Limit: | Up to 2kg |
| Feature: | Ideal for sellers with packaging |
Advantages
Advantages
Postage-Paid, no stamps required
Easy to print, drop, and track
Trackable, stay up-to-date on parcel status
Online tracking
Deliver within 2 working days if posted within collection time
Bulk rates
Prices include prevailing GST. Available while stocks last. Terms and conditions apply.
| 100 or more | $2.00 |
| 2000 or more | $1.90 |
| 4000 or more | $1.80 |
| 20-sheet pack | $40 |
How it works
Buy
Purchase labels from any vending machine, post office or shop.singpost.com
Fill
Write or print details, via a thermal printer, on the label.
Send
Drop-off at any SingPost posting box, post office, POPStop or POPDrop.
Receive
Your item will be delivered to the letterbox within 2 working days if posted within collection time.