Pay With Sam

Pay with SAM is a convenient service that allows you to pay a wide variety of bills online, from fines and utilities to telco and credit card bills. Find the answers to your questions about using the service below.

Getting Started

Getting Started How can I access Pay with SAM?

First, download the SingPost Mobile App from the Play Store (Android) or App Store (iOS). Once you create an account in the app, you can access the 'Pay with SAM' feature. If you prefer to pay bills using a computer, you can visit the Pay with SAM Web portal.

How do I create an account?

In the SingPost Mobile App, you will be asked to create an account with your name and mobile number. You will also set a 6-digit PIN for secure login. For the 'Pay with SAM' feature, you will need to verify your email address. If you have an existing SAM account, you can link it by using the same email address.

Making a Payment

How do I pay my bills?

The process is simple:

  1. In the app, select 'Pay with SAM' and log in with your 6-digit PIN.
  2. Find your billing organisation by using the search function or by scanning the barcode on your bill.
  3. After making a successful payment, you can add the bill to your 'Favourite Bills' for faster payments in the future.
     

What payment methods are accepted?

SAM accepts major credit cards, including VISA, Mastercard, and AMEX, as well as eNETS Direct Debit. Please note that the available payment options may vary depending on the specific billing organisation. Refer to https://www.singpost.com/pay for the payment methods available.
 

Account & Troubleshooting

I can't remember my PIN. How do I reset it?

You can easily reset your 6-digit PIN by tapping on the “Forget your PIN Number?” link on the SingPost mobile app login screen and follow the instructions.
 

Can I see my old transaction history?

If you have created a new SingPost mobile app account using the same mobile number as your SAM account, your transaction history will be ported over by 31 July 2022. We regret to inform that only transaction records up to 1 July 2021 will be ported over. If you need assistance retrieving older transaction records, please contact our customer care at 1605.

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