Help & Support 
Become a POPStop Agent
Partner with SingPost and Grow Your Business as a POPStop Agent
Join the growing network of SingPost POPStop Agents and turn your store into a community hub for eCommerce shipping and returns. POPStop is SingPost’s dedicated service for parcel drop-offs and returns, designed for small businesses, marketplace sellers, and online entrepreneurs. As a POPStop agent, you’ll not only earn additional revenue but also attract more customers to your store – offering them the convenience of sending and returning parcels while they shop.
With over 160 locations across Singapore – including Cheers and FairPrice Xpress outlets – POPStop is expanding accessibility and convenience for online sellers and shoppers. Becoming an agent means becoming part of a trusted postal and logistics ecosystem that supports the country’s fast-growing eCommerce sector.
Benefits
Earn Extra Income
through commissions on every drop-off and return handled.
Increase Footfall
as more customers visit your store for postal and parcel services.
Expand Your Offerings
by providing parcel returns, drop-offs, and prepaid packaging.
What You’ll Offer as a POPStop Agent
Provide customers with the services they need most – right in your store.
- Parcel Drop-Offs: Accept pre-labelled shipments from eCommerce sellers using smartpackSmartPac, Prepaid Labels, or Speedpost services.
- Returns Handling: Simplify returns for platforms like Carousell, Lazada, Shopee, and TikTok Shop.
- Shipping Essentials: Offer SmartPac packaging and prepaid labels for sale in-store.
What’s in It for You
Running a small shop or retail outlet? Becoming a POPStop Agent means:
- A new revenue stream with minimal setup effort
- More visibility and traffic from SingPost’s growing customer base
- Easy POPStop setup and support with training by SingPost, a trusted logistics leader
You’ll be serving your neighbourhood while supporting Singapore’s eCommerce growth – a win for your business and your community.