During FY2025/26, while the global business, economic and geopolitical environment continued to evolve, climate-related regulations and rapid technological advancements accelerated the need for businesses to adapt responsibly and build long-term resilience.
To position ourselves better for the challenges ahead, we completed our inaugural double materiality assessment to gain clearer insight into the issues most significant to SingPost and our stakeholders. Notably, Responsible Supply Chain and Community Engagement emerged as matters of ongoing importance. As such, we will maintain visibility and governance of these matters alongside our refreshed material priorities.
Guided by our double materiality assessment, we refined our approach to better reflect stakeholder priorities and strengthened how we manage both internal and external impacts across the organisation.
The new material topics have been reorganised under our three key sustainability pillars: Cherishing Our Planet, Culture of Trust and Cultivating Communities. This realignment ensures cohesion throughout the organisation, guiding our commitment to environmental responsibility, strong governance and social impact.
Central to Cherishing Our Planet is Environmental Action and Resilience, with Responsible Supply Chain as an ongoing area of importance. Culture of Trust reflects our governance focus of Ethical, Responsible and Transparent Business Practices alongside Data Privacy and Cybersecurity. The newly-formed Cultivating Communities pillar brings together Customer Experience, Employee Engagement and Talent Practices, Health and Safety, with Community Engagement as an area of ongoing importance.
Overall, SingPost’s sustainability strategy and framework ensure a more holistic view of how we support our people, customers, and the broader community. These pillars collectively guide the Group’s commitment to environmental stewardship, ethical and transparent governance, employee and customer wellbeing, and positive community impact. Together, they reinforce our dedication to creating a sustainable future while fulfilling our responsibilities to all stakeholders.