Last update: 2 June 2020 14:39:35
Delays in international shipments to and from Singapore
COVID-19 has severely impacted international movement of people and goods as countries implement additional border controls and restrictions on international travel. As a result, airlines have drastically reduced international services, leading to a significant reduction in air freight capacity and frequency to and from Singapore to all international destinations.
Some countries may have announced service adjustments or disruptions. Click here for details.
Please note that shipments to and from overseas will result in substantial delay, even as we work round the clock with our partner airlines and posts.
Speedpost service disruptions
Please note that all international Speedpost Priority and Speedpost Standard services will be suspended until further notice.
Speedpost Economy services to the following countries/territories will be unavailable until further notice:
|[AD] Andorra||[AG] Antigua and Barbuda||[AI] Anguilla||[AN] Netherland Antilles/Bonaire/
|[AS] American Samoa||[AX] Aland Islands||[AZ] Azerbaijan||[BA] Bosnia Herzegovina|
|[BB] Barbados||[BD] Bangladesh||[BJ] Benin||[BL] Yemen|
|[BM] Bermuda||[BN] Brunei Darussalam||[BO] Bolivia||[BQ] Dutch Caribbean and
|[BS] Bahamas||[BT] Bhutan||[BV] Bouvet Island||[BZ] Belize|
|[CF] Central African Rep||[CK] Cook Island - New Zealand||[CM] Cameroon||[CV] Cape Verde|
|[CY] Cyprus||[DJ] Djibouti||[DM] Dominica||[DO] Dominican Republic|
|[EC] Ecuador||[FJ] Fiji||[FK] Falkland Island||[FM] Micronesia|
|[FO] Faroe Islands||[GD] Grenada||[GF] French Guiana||[GG] Guernsey Island and Alderney|
|[GI] Gibraltar||[GL] Greenland||[GM] Gambia||[GN] Guinea Rep|
|[GP] Guadeloupe (including
|[GU] Guam||[GW] Guinea Bissau||[GY] Guyana|
|[HN] Honduras||[HR] Croatia||[HT] Haiti||[IC] Canary Island (SPX only)|
|[IM] Isle of Man||[JE] Jersey||[JM] Jamaica||[KI] Kiribati|
|[KM] Comoros||[KN] Saint Kitts and Nevis||[KV] Kosovo (KV)||[KW] Kuwait|
|[KY] Cayman Island||[LC] Saint Lucia||[LI] Leichtenstein||[LK] Sri Lanka|
|[LS] Lesotho||[LY] Libya||[MC] Monaco||[MD] Moldova|
|[ME] Montenegro||[MF] St Martin||[MH] Marshall Island||[ML] Mali|
|[MN] Mongolia||[MP] Mariana Island||[MQ] Martinique||[MR] Mauritania|
|[MS] Montserrat||[MW] Malawi||[NC] New Caledonia||[NF] Norfolk Island|
|[NI] Nicaragua||[NP] Nepal||[NR] Nauru||[NU] Niue|
|[PA] Panama||[PE] Peru||[PF] French Polynesia||[PG] Papua New Guinea|
|[PH] Philippines||[PM] Saint Pierre and Miquelon||[PS] Palestine||[PW] Pacific Islands (Palau)|
|[PY] Paraguay||[RW] Rwanda||[SB] Solomon Island||[SJ] Svalbard and Jan Mayen|
|[SL] Sierra Leone||[SM] San Marino||[SR] Suriname||[ST] Sao Tome & Principe|
|[SZ] Swaziland||[TC] Turks & Caicos Island||[TD] Chad||[TF] French Southern Territories|
|[TJ] Tajikistan||[TK] Tokelau||[TL] Timor-Leste||[TM] Turkmenistan|
|[TO] Tonga||[UM] US outlying Islands||[UY] Uruguay||[VA] The Vatican City State|
|[VC] Saint Vincent and
|[VE] Venezuela||[VG] British Virgin Islands||[VI] U.S.Virgin Islands|
|[VU] Vanuatu||[WF] Island Of Wallis (Wallis
& Futuna Islands)
|[WS] Samoa||[XC] Curacao (Netherlands)|
|[XM] Sint Maarten (Netherlands)||[XZ] Kosovo||[YT] Mayotte||[ZR] Zaire (Congo Republic)|
|[BW] Botswana||Corsica||[IQ] Iraq||[MV] Maldives|
|[ZA] South Africa||[TN] Tunisia||[CU] Cuba||[CW] Curacao|
|[RS] Serbia||[ZW] Zimbabwe|
Speedpost Express services to the following countries/regions will be unavailable until further notice:
|Bangladesh||The government has extended the general holiday until 16 May, as a precautionary measure to prevent spread of COVID-19. All government and private organizations will remain closed and public transport services will remain suspended during this period. DHL operations are not impacted and will continue to operate.|
|Comoros||Inbound service has been suspended, outbound service remains operational|
|France||Servicehas been suspended in the following areas -17111 Loix, 17410 Saint-Martin-de-Ré, 17580 Le Bois-Plage-en-Ré, 17590 Ars-en-Ré, 17590 Saint-Clément-des-Baleines, 17630 La Flotte, 17670 La Couarde-sur-Mer, 17740 Sainte-Marie-de-Ré, 17880 Les Portes-en-Ré, 17940 Rivedoux-Plage|
|India||The nationwide lockdown enforced by the Government of India has been further extended till 31 May. Guidelines for movement and business operations are being released by state and city administrations. Depending on the gravity of the pandemic in the country different areas are demarcated into Red, Orange and Green districts with differing levels of severity of the lock down guidelines.
All DHL gateway locations and majority of the 53 Service centres across the country are operational. However most of our facilities are in the Red or Orange districts hence face restrictions on staffing & movement which impact PUD operations. Please expect delays.
DHL India will continue to serve an expanded list of over 4000 post codes for different products as advised on 14 May. Services in these post codes will be open to both India Billed and Network Billed customers who are operational as per applicable government guidelines. Pick up can happen globally for these post codes into India. The services will also be available for Diplomatic Mail. Services outside these post codes stay suspended until further notice. We expect to continue expanding the serviceable post codes during and post lock-down.
Deliveries for customers not operating or inaccessible during lockdown might face delay and will be processed for delivery only after the lockdown. Self-Collect /Self Drop by Customers : Like all organizations, DHL is operating in limited capacity so pickups & deliveries will be done wherever possible. In some cases, customers will be requested to Self-collect or Self-drop the shipments from the nearest service centre.
|Italy||Due to landslide, please expect pick up and delivery delays at Lezzenoand Bellagio (postcodes 22025 and 22021) until 25th May, as no access to the areas is available.|
|Lao People's Democratic Republic||
The government has extended the lockdown until 17th May. All borders continue to be closed and no commercial flights are allowed to operate. However, DHL has resumed Pick Up and Delivery service although some delays are expected.
|Maldives||The government has extended the lock-down until 30 May. DHL has been authorised to resume a limited delivery service.|
|Mauritius||Operations have resumed for inbound and outbound service. All shipments need to be picked up or dropped up at service points.|
|Mauritania||Inbound service remains suspended, but outbound service has now resumed|
|Mayotte||Inbound service remains suspended, but outbound service remains operational.|
|Nepal||The government has decided to extend the nationwide lockdown until 18 May. DHL Express Nepal will continue to operate as it is classified to be essential services. Pick-up can be done on request basis only.|
|Pakistan||The Pakistan Government has further extended the lock-down until 9 May 2020. DHL Express are allowed to continue with our Pick Up and Delivery Service.|
|The Philippines||The government has decided to extend the nationwide lockdown until 15 May. DHL Express Philippines will continue to operate as it is classified to be essential services. Service impact expected due to government road closures.|
|Puerto Rico||Please expect delivery delays to Puerto Rico due to COVID-19 measures.|
|Reunion (Island Of)||Inbound service remains suspended, but outbound service remains operational.|
|Sao Tome and Principe|
|South Africa||The South African Government has declared a Nationwide lockdown until further notice. Only “ Essential Goods and Services” is expected to be picked up and delivered. Due to this, service delays are expected to impact Southern African countries; Lesotho, Swaziland, Namibia, Mozambique, Botswana, Zambia, Zimbabwe, Malawi and Angola.|
|Suriname||Due to island wide civil action, service has been suspended.|
|Turkmenistan||Due to stringent quarantine measures in Turkmenistan, service has been suspended until 31st May.|
|Venezuela||Inbound service suspended until further notice. Limited outbound service has resumed.|