Press Statement on Confirmed COVID-19 Cases at SingPost Packet-Processing Facility

Last update: 27 March 2020 20:31:33


To be attributed to a SingPost spokesperson


A contract staff working at SingPost Centre's packet-processing facility was confirmed to have COVID-19 on 25 Mar 2020. This contract staff was last at the facility on 19 Mar 2020. Subsequently, another two full-time SingPost employees working on the same floor were also tested positive for COVID-19 on 26 and 27 Mar 2020. This is despite SingPost’s strict heath-screening and social distancing protocol for all contractors and staff members.


The two full-time SingPost employees are not postmen and do not have contact with members of the public in their line of work.


As a precautionary measure, SingPost has suspended all packet processing operations at SingPost Centre on 26 and 27 March for thorough cleaning and disinfection, as well as facilitate further contact tracing by the relevant authorities.


All employees working on the same floor as the confirmed cases have also been instructed to stay home until further notice, while contact tracing efforts are underway.


The confirmed cases were working at SingPost’s restricted packet-sorting area. As a result, members of the public should note that delivery of packages may be slightly delayed as cleaning and disinfection are underway. Operations is expected to resume on Monday, 30 March. Letter mail delivery is not affected through this time.


Even as SingPost renders support to its affected team members, we remain fully committed to our delivery obligations to the Nation.

We seek the kind understanding of the public during this difficult time.


SingPost will also like to stress that there is no known risk of contracting the virus through physical items so far.