My Mail Box (Business) FAQs
My Mail Box (Business) service provides you with a unique and simplified address. You can now enjoy total privacy and convenience with all your corporate mail delivered to your preferred registered business address.
Your business address is just a number. Mail will be delivered directly to your registered address. You enjoy total privacy and you can be assured that your address is not used for the wrong reasons. With this service, you can also save time and money from having to inform your clients, business associates and friends on the change of your mailing address, repeatedly each time you move.
Your Company Name
My Mail Box No. 88xxxx
88 is a standard prefix followed by 4 personalised numbers allocated to the Subscriber.
For all incoming mail from overseas, the word “Singapore” must be indicated at the last line of the address.
You will still be able to receive Smartpac and Poly M packages if your My Mail Box address is linked to a Singapore-based address.
For existing overseas-linked My Mail Box addresses, we regret that the Smartpac and Poly M will not be forwarded overseas as they are solely for domestic usage only.
Please refer to SmartPac and Poly M terms and conditions for more information.
Period of subscription will take effect from the date subscribed. For instance, if you subscribed for a one-year service and the date subscribed is 10 March 2016, the service will expire on 9 March 2017.
Yes, if you need to change your registered address during the contract period, a fee of $30 ($32.10 w/GST) per change will apply.
Cost depends on the number chosen.
The bill for renewal of annual subscription will be sent to your My Mail Box (Business) number one month before the expiry of the service.
No, there will not be any refund of the unused period of the subscription fee paid.
Could not find your answer? Contact our Customer Service