17 Dec 2018

SingPost sees surge in parcel volumes in year-end peak season

SINGAPORE, 14 December 2018 – Year-end online shopping bonanzas such as Singles Day (11/11), Black Friday and Cyber Monday fuelled a surge in parcel deliveries for the month of November, Singapore Post Limited (SingPost) announced today.

As Singapore’s leading last-mile delivery and collection service provider, SingPost’s courier subsidiary SP Parcels delivered more than 580,000 parcels locally in the month of November, a 24 per cent increase compared to non-peak months and a jump of 25 per cent year-on-year.

To ensure customers receive their online purchases as quickly as possible, SP Parcels increased staff manpower by 20 per cent. Courier working hours were also extended by two hours.

More parcel statistics on the year-end peak season can be viewed in the accompanying infographic.

“Over the years, we have seen steady growth in parcel volumes as shoppers go online for the best deals during the festive season. These numbers represent just the tip of the iceberg, as eCommerce continues to grow in Singapore, as well as the wider Southeast Asian region,” said Mr Freddy Chang, Head of SP Parcels.

“With the latest in last-mile logistics hardware and software, the most extensive delivery network in Singapore, as well as an exemplary team of hardworking and dedicated staff, we stand ready to fulfil customers’ last-mile needs as they ride the eCommerce wave.”

About Singapore Post Limited

For 160 years, Singapore Post (SingPost) as the country’s postal service provider, has been delivering trusted and reliable services to homes and businesses in Singapore.

Today, SingPost is pioneering and leading in eCommerce logistics as well as providing innovative mail and logistics solutions in Singapore and around the world, with operations in 19 markets.

Building on its trusted communications through domestic and international postal services, SingPost is taking the lead in end-to-end integrated and digital mail solutions. The suite of SingPost eCommerce logistics solutions includes front end web management, warehousing and fulfilment, last mile delivery and international freight forwarding.

Media Contact

Philip Lim
Tel: +65 6845 6635
Email: philiplim@singpost.com