| About
VBox service
|
| Q1
What is VBox service?
VBox service provides you with a unique and simplified
address. You can now enjoy total privacy and convenience
with all your mail delivered to your preferred registered
mailing address.
Q2 What are the benefits
of using this service?
Your address is just a number. Mail will be delivered
directly to your registered address. You enjoy total
privacy and you can be assured that your address is
not used for the wrong reasons. With this service,
you can also save time and money from having to inform
your clients, business associates and friends on the
change of your mailing address, repeatedly each time
you move.
Q3 How will VBox address
look like?
VBox address will look like this: |
| Name
of Subscriber
VBox 88XXXX |
| 88 is a standard prefix followed
by 4 personalised numbers. For all incoming mail from
overseas, the word 'Singapore' must be indicated at
the last line of the address.
Q4 Using this service,
when will I receive my mail?
All ordinary mail will be delivered to you on the
next working day from the date of posting. Registered
mail will require an additional day to be delivered.
|
| Subscription
period |
| Q5
How is subscription period computed?
Period of subscription will take effect from the date
subscribed. For instance, if you subscribed for a
one-year service and the date subscribed is 10 March
2004, the service will expire on 9 March 2005.
|
| Change of
Address |
| Q6
If I move to a new location, will VBox address change?
If you are moving to a new location, this service
will ensure that your mail will be delivered there,
while retaining your current VBox address.
However, you have to change your registered mailing
address with SingPost. You can do so once a year.
For any subsequent changes, a processing fee of $30
($32.10 w/GST) applies. Just allow SingPost three
working days in writing for processing.
Q7
Can I change my address if I am posted overseas?
Yes, you are required to follow the condition
on the change of address and allow SingPost at least
3 working days notice in writing to process each change
both to and from an overseas address. In the event
that the change of address is from overseas to local,
you must use your address shown on your NRIC as per
your initial application.
Q8 If I have already requested
for mail to be delivered to an overseas address at
the time of application and subsequently changed to
a local address, will I get a refund on the unused
period of the fee already paid?
The overseas processing fee is a one-time subscription
fee for a fixed period and will not be refunded for
any change. Similarly, as the service is on-going,
the subscription fee will not be refunded. You need
to give SingPost at least 3 working days notice in
writing of your change of address.
|
| Overseas Address
|
| Q9 Can
I receive mail overseas?
Yes, you can have an overseas address as your registered
mailing address. The delivery of your mail to an overseas
address will be subjected to airmail and handling
charges of $25 ($26.75 w/GST) per month, in addition
to the registration and subscription fees.
|
| Rates |
| Subscription
period |
One-time
registration fee |
Fee
for 1st year |
Fee
renewal every subsequent year |
| 1 st year
|
$10
($10.70 w/GST)
|
$60
($64.20 w/GST)
|
$60
($64.20 w/GST)
|
Q10 How much will it cost
for Choice or Golden Numbers?
Cost depends on the number chosen.
|
| Renewal of
service |
| Q11 How
will I be notified of the annual renewal?
The bill for renewal of annual subscription
will be sent to your VBox number one month before
the expiry of the service.
|
| Termination
of service |
| Q12 Will
there be any refund if I terminate this service before
the expiry of the subscription period?
No, there will not be any refund of the
unused period of the subscription fee paid.
|
| Application
of service |
Q13 How can I apply for VBox
service?
Apply at http://www.vpost.com.sg or at our Post Offices islandwide.
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|
Introduction