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SmartPac
SmartPac is a postage-paid postal service for delivery anywhere in Singapore, the next working day for a fixed price. Pick up a SmartPac and we guarantee 2 smiles: one on your face and one on your recipient's face!
SmartPac offers you:

- Enhanced efficiency – Assured next day door-step delivery*.
- Peace of mind – Proof of delivery with complete reliability^.
- Greater convenience – Enjoy free delivery and pick-up#.
- Better value – Comes with free packaging box and only $4.70 for delivery up to 3kg.
- Track & Trace – With easy online access, always know where your package is 24/7.
Click to download in FLV format (2.63MB)
Details
Rates
S$4.70 inclusive of 7% GST for delivery up to 3kg.
Dimensions
300mm (l) x 190mm (w) x 70mm (h)
How it Works
Where To Buy
Purchase SmartPac at any post office. For Bulk orders, call 6845 8000 to open an account with SingPost.
Delivery Standard & Cut-off Time
90% will be delivered on the next working day if SmartPac is posted at:
- Bulk posting box
- Mondays to Thursdays
- Within CBD by 7pm
- Outside CBD by 5pm
- Fridays
- Within CBD by 8pm
- Outside CBD by 6pm
- Mondays to Thursdays
- Post office counter
- Mondays to Fridays
- By 3pm
- By 3pm
- Mondays to Fridays
- Bulk Mail Centre
- Mondays to Fridays
- 9am to 6pm
- Mondays to Fridays
Note:
* Will be deposited into recipient's letterbox if no one is available to receive it during the first delivery attempt to doorstep. ^ When delivered to letterbox, postman's signature on the delivery note is deemed as proof of delivery. Retrieval of a duplicate copy of the signed delivery note is available upon request at S$2.# Minimum purchase of 30 SmartPac boxes for customers with an account.
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