Send Document/Parcel

At SingPost, we constantly push the envelope to enhance our service. We offer a range of options to help you send documents and parcels including fast delivery, and standard delivery services both within Singapore and to over 200 countries.

Whether you are expecting a postcard vividly expressing the perfect retreat from your friends or sending a birthday gift to your loved ones, we will ensure that your item is delivered on time, rain or shine. It is a role that we take seriously day-to-day for more than 150 years.

Type of ServicesA.M. MailSmartPac SMS MailLocal Ordinary MailOverseas Ordinary Mail Registered Article Service  Speedpost
Letters Non Letters (e.g. Non Standard/
Packets/Publications
Letters Non Letters (e.g. Non Standard/
Packets/Publications
Local Overseas Local Overseas
Tracking No Yes Yes Yes No No No Yes Online tracking for selected countries Yes Yes
Delivery Time Next working day Next working day1 Next working day2 3 -5 working days Next working day2 3 -5 working days Click to see estimated delivery days 2 working days Click to see estimated delivery days Same Day Service3 Depends on type of service purchased
Acknowledgement of Receipt No No No No No No No Yes Yes Yes Yes
Compensation Yes4 Yes4 Yes4 Yes4 No No No Yes4 Yes4 Yes4 Yes4
Doorstep Delivery Yes5 Yes No No No No Most countries Yes Most countries Yes Yes
On Call Collection No No No No No No No No No Yes Yes
SMS Notification No No Yes Yes No No No No No No No
Weight Limit 300gm Up to 3kg Up to 500gm Up to 2kg Up to 500gm Up to 2kg Up to 2kg Up to 2kg Up to 2kg Up to 30kg6 Up to 30kg6


Mailing & Packaging Tips

Help us deliver  your mail and package on-time by applying some simple mail and packaging tips.

Packaging Materials Available at Post Offices
Get quality packaging materials at affordable prices at all Post Offices.

Postage Rates & Transit Times
Use this guide to find out your options for local and international delivery, and choose the service that best suits your needs.

Service Announcement 
Get quick updates on local and international events that may affect the delivery of mail and parcels. 
 

 

Notes:
1. 90% of the SmartPac will be delivered on the next working day. Please note on SmartPac's new service standard with effect from 1 November 2014. Click here for more information.
2. 99% of the ordinary local mail within CBD area, and 98%, outside CBD will be delivered by the next working day.
3. Items collected before 1pm will be delivered on the Same Day by 6pm. Items collected after 1pm will be delivered on the Next Working Day by 1pm.
4. See respective product terms and conditions for more information.
5. Applicable only for the doorstep delivery service. Please note that there are two categories of A.M. Mail - letterbox delivery and doorstep delivery.
6. If weight limit exceeds 30kg, please contact hotline at (+65) 6222 5777 for assistance.