Media Centre


Service Announcement

Quick updates on events around the world that may affect the delivery of your mail and parcels. Click here for local service announcement updates.


Year 2014

Latest

  • 26 November 2014

 

South Africa – Normal Operations

The designated operator of South Africa has advised that the industrial action affecting operations at the South African Post Office is now officially over. Every effort will be made to clear the backlog and ensure that incoming mail will not be unduly delayed.

  

Greece – Strike

The designated operator of Greece has advised that the Confederation of Greek Workers and the Association of the Civil Servants (including air traffic controllers) have announced a 24-hour strike on Thursday, 27 November 2014. This action will affect both international and domestic mail collection and delivery.

 

 Spain – Strike

The designated operator of Spain, Correos y Telégrafos, has advised that the trade unions have called for a general postal service strike at Correos on Thursday, 27 November 2014. All inbound and outbound processes for delivery and collection of mail could be severely affected.

 

 

  • 20 November 2014

 

USA – Registered Article Item

The designated operator of USA has advised it will not provide Registered Article status on its (USPS) website with immediate effect. Hence, tracking information is only available up to departure from Singapore.

Kindly note that for Registered Article service, online tracking is available for certain destinations only. Please consider using Speedpost Express or Priority service if you require detailed tracking information.

 

  • 17 November 2014

 

Switzerland – Service delay

The designated operator of Switzerland, Swiss Post, has advised that delivery of all postal items for postal codes 657x and 66xx arriving in the country from 11 November 2014 onwards will be delay due to severe flooding in the southern part of the country.

 

  • 29 October 2014

 

Morocco – Disruption in the delivery of Speedpost Priority items

The designated operator of Morocco has advised that a general strike is due to take place on 29 October 2014 and it will affect the processing and delivery operations of Speedpost Priority items. Service delays are expected.


 

  • 21 October 2014

 

Peru – Normal Operations

The designated operator of Peru, Serpost S.A. has advised that the strike by postal workers ended on 17 October 2014, and normal postal services resumed as of 20 October 2014.


 

  • 10 October 2014

 

South Africa – Strike

The designated operator of South Africa has advised that it is currently experiencing an industrial strike at the Johannesburg International Mail Centre (JIMC) office of exchange and some post offices in the Gauteng province. The strike has been ongoing since 17 September 2014. Service delay are expected.

 

  • 26 September 2014

 

Mexico – Normal Operations

The designated postal operator of Mexico has advised that postal services in the Mexican state of Baja California have fully resumed including deliveries of postal items to areas with postcodes 23000 to 23999.

 

  • 18 September 2014

 

Mexico – Service Delay

The designated postal operator of Mexico has advised that the postal service in the Mexican State of Baja California has been disrupted as a result of Hurricane Odile. Delivery of postal items to areas with the postcodes 23000 to 23999 will be delayed.

 

Peru – Strike

The designated operator of Peru, Serpost S.A. has advised that postal operations nationwide has been affected by an indefinite work stoppage since 16 September 2014. Service delays will be expected.

 

  • 09 September 2014

 

Postings to Sierra Leone

Due to the outbreak of the Ebola virus in Sierra Leone, the Government of Sierra Leone has declared a state of public health emergency in order to restrict the movement of people and quarantine areas suspected of high risk of Ebola infection.

As such, flights by some airlines to and from Sierra Leone have been temporary suspended. International air mail service including registered articles and parcel items as well as Speedpost items from Singapore to Sierra Leone and vice versa will be affected.

Public is advised to defer mailing to Sierra Leone. Any inconvenience caused is regretted. We will inform the public once international mail services to and from Sierra Leone resume.

 

  • 03 September 2014

 

Sierra Leone – Service Delays

The designated operator of Sierra Leone, Salpost, has advised that the outbreak of the deadly Ebola virus, which has claimed hundreds of lives in Sierra Leone, the Government of Sierra Leone has declared a state of public health emergency in order to restrict the movement of people and quarantine areas suspected of high risk of Ebola infection. Inbound and outbound mail have been interrupted due to temporary suspension of flights by some airlines to and from Sierra Leone. Service delays for all postal items are expected.

 

  • 01 September 2014

 

Madagascar – Normal Operations

The designated postal operator of Madagascar, Paositra Malagasy has advised that the strike has ended on 29 August 2014, and the situation at Ivato Antananarivo International Airport is now back to normal.

 

  • 29 August 2014

 

Madagascar – Service Delay

The designated operator of Madagascar, Paositra Malagasy has advised that Air Madagascar has been on strike since 26 August 2014 and is currently unable to provide assistance with flights arriving at and departing from Ivato Antananarivo International Airport. Service delays for all postal items are expected.

 

  • 21 August 2014

 

Libya – Normal operations

The designated operator of Libya has advised that normal postal operations have resumed.

 

  • 30 July 2014

 

Libya – Suspension of postal operations

The designated operator of Libya has advised that owing to current events in the country, Libya's international airports and exchange offices have been closed, and this has, in turn, led to the suspension of processing of incoming and outgoing mail. Members of the public are advised to defer mailing to Libya for the meantime until further notice.

 

  • 29 July 2014

 

Morocco – Normal Operations

The designated postal operator of Morocco, Barid Al-Maghrib, has advised that the strike has ended and normal postal operations have resumed.

 

  • 24 July 2014

 

Ukraine – Speedpost EMS delays in Denetsk and Luhansk

The EMS operator of Ukraine, the State Enterprise of Special Post, has advised that due to the current situation in the east of Ukraine, there are difficulties in delivering Speedpost EMS items to addressees residing in Denetsk and Luhansk. Service delay is expected for Speedpost EMS items addressed to residents of Denetsk (postal codes in the range of 83000-87999) and Luhansk (postal codes in the range of 91000-94999). Any inconvenience caused is regretted.

 

  • 23 July 2014

 

Morocco – Strike

The designated operator of Morocco, Barid Al-Maghrib, has advised that postal staff have called for a strike between 23 July and 25 July 2014 which will affect postal operations as well as processing of inquiries. Service delays are expected.

 

  • 18 July 2014

 

Great Britain – Mail delays in Glasgow

The designated postal operator of Great Britain, Royal Mail, has advised that delivery of all postal items, including Speedpost, would be delayed as a result of road closures for the Commonwealth Games, which will be held in Glasgow from 23 July to 4 August 2014. The affected postcodes are those starting with G1 1-5, G2 1-9, G3 6-8, G32 0 and 6-9, and G40 1-4.

 

  • 13 June 2014

 

Serbia – Floods

The designated postal operator of Serbia has advised that all postal deliveries in postcode areas i.e. 11500, 11503, 11505 and 22248 are still subject to delays. For the rest of Serbia, normal deliveries have resumed.

 

  • 19 May 2014

 

Serbia - Floods

The designated postal operator of Serbia has advised that due to severe flooding, the Serbian Government has declared a state of emergency throughout the country. All postal items for Serbia arriving in the country from 14 May 2014 onwards will be subject to delay.

 

Bosnia and Herzegovina – Floods

All postal items to Bosnia and Herzegovina will be subject to delay due to severe floods in the entire country.

 

  • 5 May 2014

 

Israel – Normal Operations

The designated postal operator of Israel has advised that the strike by postal workers has ended and normal mail operations have resumed.

 

  • 30 April 2014

 

Singapore – Cessation of Surface Registered and Insured Letter Mail Services

In tandem with the new provisions of UPU Convention, surface registered and surface insured letter mail services will no longer be available. From 1 June 2014, all registered letter mail can only be sent by air. Any inconvenience caused is regretted.

 

  • 29 April 2014

 

Israel – Strike

The designated postal operator of Israel has advised that due to an indefinite strike by the Postal Union Workers starting 29 April 2014, international and domestic mail collection and deliveries including Speedpost will be affected.

 

  • 17 April 2014

 

Shanghai, China – Delays

Please note that deliveries of international postal items including Speedpost items from Singapore to Shanghai (China) and its surrounding cities/provinces may take longer than usual due to some delays. Any inconvenience caused is regretted.

 

  • 09 April 2014

 

Greece – Strike

The designated postal operator of Greece has advised that due to a 24-hour strike by the Association of Civil Servants and the Confederation of Greek Workers on Wednesday, 9 April 2014, international and domestic mail collection and delivery will be affected.

 

  • 31 March 2014

 

Canada – Normal Operations

The designated postal operator of Canada, Canada Post, has advised that the industrial action has ended and transportation from Port Metro Vancouver to the Vancouver Exchange Office has resumed.

 

Ukraine – Suspension of mail services to Crimean and Sevastopo

The Ukrainian State Enterprise of Posts “Ukrposhta”, the designated operator of Ukraine, has advised that due to the current situation in Ukraine and in particular on the Crimean peninsula, there are difficulties in delivering all kinds of postal items to addressees residing in the Crimea and Sevastopol. All international postal items to these regions (postal codes in the range 95000-99999) will be suspended.

 

  • 14 March 2014

 

Canada – Service Delays for surface mail

The designated postal operator of Canada, Canada Post, has advised that the United Truckers Association of the Province of British Colombia has withdrawn services at Port Metro Vancouver from 26 February. As a result, surface mail arriving at the port could not be transferred to the Vancouver Exchange Ofice due to the lack of truck transportation. The ongoing industrial action has affected the handover of surface mail to Canada Post, and prevents it from processing the mail for last mile delivery to customers.

 

  • 10 March 2014

 

Israel – Strike Operations

The designated postal operator of Israel, Israel Postal Company Ltd., has advised that the country's postal workers' union has announced a one-day strike on Monday, 10 March 2014. This action will affect both international and domestic mail collection and deliveries.

 

USA – Normal Operations

The designated postal operator of the United States of America, the United States Postal Service (USPS), has advised that normal mail operations, which had been affected by the winter storm, have resumed.

 

  • 04 March 2014

 

USA – Winter Storms

The designated operator of the United States of America, the United States Postal Service (USPS), has advised that they are experiencing major transportation and operational delays due to the winter storms currently affecting the Mid-Atlantic portion of the country. Service delays for all postal items, including Speedpost, are expected.

 

  • 27 February 2014

 

Indonesia – Normal Operations

The designated postal operator of Indonesia, Pos Indonesia, has advised that normal postal operations, which had been affected by the flood, have resumed.

 

Great Britain – Normal Operations

The designated postal operator of Great Britain, Royal Mail, has advised that normal postal operations, which had been affected by the flood, have resumed.

 

Slovenia – Normal Operations

The designated postal operator of Slovenia, Pošta Slovenije d.o.o., has advised that the normal postal operations, which had been affected by the severe winter weather conditions, have resumed.

 

  • 18 February 2014

 

USA – Normal Operations

The designated postal operator of the United States of America, the United States Postal Service (USPS), has advised that normal mail operations, which had been affected by the winter storm, have resumed.

 

Japan – Snowfall

The designated postal operator of Japan has advised that mail operations were disrupted due to severe snowfall in the Pacific side of Japan on 8 and 14 February.  Delivery of all postal items, including Speedpost, addressed to the Tohoku, Kanto, Tokai, Shinetsu and Kinki regions, including the Tokyo metropolitan area, will be subject to delay.

 

  • 17 February 2014

 


USA – Winter Storm

The designated postal operator of the United States of America, the United States Postal Service (USPS), has advised that severe Winter Storm Pax, which began on 12 February 2014, has affected 23 states, 32 USPS delivery districts, 24 major airports, and more than 18 million people. Heavy snow and ice accumulations have caused power outages and thousands of air flight cancellations and road closures, resulting in serious delays in the arrival, processing, and transport of all inbound/outbound items at the New York Exchange Office (USJFK). Delivery for all postal items, including Speedpost, to the following Zip codes will be affected and delayed:


Destination area Destination district Zones
CAPITAL METRO        ATLANTA 300-303, 305-306, 311, 399
BALTIMORE 210-212, 214-219
CAPITAL 200, 202-209
GREATER SC  290-296
GREENSBORO 270-279, 286
MID-CAROLINAS 280-285, 287-289, 297
NORTHERN VIRGINIA 201, 220-223, 226-227
RICHMOND 224-225, 228-239, 244
 EASTERN    APPALACHIAN 240-243, 245-259, 261-268
CENTRAL PENNSYLVANIA 169-188, 195-196
OHIO VALLEY 410, 430-433, 437-438, 450-457, 459, 470
KENTUCKIANA 400-409, 411-418, 420-427, 471, 476, 477
NORTHERN OHIO 434-436, 439-449, 458
PHILADELPHIA METRO 189-194
SOUTH JERSEY 077, 080-087, 197-199
TENNESSEE 307, 370-385
WESTERN NEW YORK 140-149
WESTERN PENNSYLVANIA 150-168, 260
NORTHEAST         ALBANY 120-123, 128-139
CONNECTICUT VALLEY 010-013, 027-029, 060-069
GREATER BOSTON 014-026, 055
LONG ISLAND 005, 115, 117-119
NEW YORK 090-099, 100-102, 104
NORTHERN NEW ENGLAND 030-054, 056-059
NORTHERN NJ 070-076, 078-079, 088-089
TRIBORO 103, 110-114, 116
WESTCHESTER 105-109, 124-127
SOUTHERN     ALABAMA 350-352, 354-368
ARKANSAS 716-729
LOUISIANA 700-701, 703-708, 710-714
MISSISSIPPI 369, 386-397
GULF ATLANTIC 298-299, 304, 308-310, 312, 398

 

  • 14 February 2014

 

Great Britain – Floods

The designated postal operator of Great Britain has advised that mail services across the country continue to be affected by flooding. Royal Mail and Parcelforce Worldwide are delivering items where it is safe to do so, but access to some addresses is no longer possible. Delivery offices are doing all they can to help affected customers by holding on to mail, allowing mail to be collected with proof of ID, setting up alternative local and temporary collection and/or delivery points, or redirecting mail to alternative addresses upon request.

 

Indonesia – Volcanic eruption

The designated operator of Indonesia, Pos Indonesia has advised that Mount Kelud in East Java Province erupted on the night of 13 February 2014. Large volumes of volcanic ash are now covering most of the towns in Central and East Java provinces, including Yogyakarta Special Region.

All flights from and to Adi Sutjipto International Airport (Yogyakarta), Adi Sumarmo International Airport (Solo), Abdurrahman Saleh International Airport (Malang), and Juanda International Airport (Surabaya) are cancelled temporarily.

This situation may result in delays in the handling of all categories of inbound and outbound international mail, including Speedpost EMS to and from Central and East Java provinces including Yogyakarta Special Region, particularly in postcode areas beginning with the figures 50, 53, 55, 571, and 60 to 67.

 

  • 12 February 2014

 

Thailand – Normal Operations

The designated operator of Thailand has advised that the political protests in Bangkok and some other parts of the country have now died down. Normal postal operations have resumed.

 

  • 11 February 2014

 

USA – Normal Operations

The designated operator of United States of America, the United States Postal Service (USPS) has advised that normal mail operations and deliveries to areas affected by the snowstorms have resumed.

 

  • 07 February 2014

 

USA – Snowstorms

The designated operator of United States of America, the United States Postal Service (USPS) has further advised that the mid-western states in US have been affected by the winter storms as well. Service delays for all postal items, including Speedpost, are expected.

 

  • 05 February 2014

 

USA – Snowstorms

The designated operator of United States of America, USPS has advised that they are experiencing major transportation and operational delays, as a result of winter storms currently affecting the Eastern Seaboard of the United States. Service delays for all postal items, including Speedpost, are expected.

 

  • 04 February 2014

 

Slovenia – Service Delay

The designated postal operator of Slovenia has advised that mail operations and delivery would be disrupted due to severe winter weather conditions since 31 January 2014.

 

  • 30 January 2014

 

Suriname – Normal Operations

The designated postal operator of Suriname has advised that the strike by some of the country’s postal workers has officially ended and normal mail operations have resumed.

 

  • 20 January 2014

 

Indonesia – Floods

The designated operator of Indonesia, Pos Indonesia, has advised that all postal items, including Speedpost, to and from Indonesia will be subject to delay. This is due to the raining season, which began at the end of December 2013, that caused massive flooding in various parts of Indonesian territory. Many primary roads have been damaged and partially washed out.

 

  • 14 January 2014

 

USA – Normal Operations

The designated operator of the United States of America, USPS, has advised that normal mail operations and deliveries to areas affected by the winter storms have resumed.

 

  • 10 January 2014

 

Thailand – Closure of roads

The designated operator of Thailand has advised that many roads will be closed on Monday, 13 January 2014 due to a political protest in Bangkok. This closure may affect mail routes which would in turn obstruct mail operations and delivery as well as EDI data exchanges via the IPS system. Consequently, on 13 and 14 January 2014, delivery of all mail items including Speedpost may be delayed in some areas of Thailand.

 

USA – Winter Storms

The designated operator of the United States of America, USPS, has advised that the processing and delivery of inbound international dispatches to many parts of the country since 3 January 2014 have been disrupted due to severe winter storms. Service delays for all postal items, including Speedpost, are expected.

 

 

  • 7 January 2014

 

St Lucia – Normal Operations

The designated operator of St Lucia has advised that following the improvements in the condition of the telecommunications and road networks, normal mail operations have resumed.



2013