Rent a P.O. Box

Be it for business use, with a P.O. Box, your mail is kept safe under lock and key when you are away on vacation or business trips and until you are ready to collect it.  Protected from weather and unwanted attention, the P.O. Box is the key to complete confidentiality, providing you total privacy. 

With a P.O. Box address, you can now conduct your Small Office Home Office (SOHO) business or company recruitment exercises under the strictest confidentiality.

If you are moving or relocating, there will not be any disruption to your mail services if you own a P.O. Box. You’ll never have to worry about forgetting to tell your friends and business associates of your change of address. 

 

Charges & Locations

All the mail will always be kept secured and confidential. Depending on the location and demand, the annual rental fee (including GST) is as stated below. Pro-rated rental fee would apply for shorter duration.


List of Post Offices with P.O. Box

Group Branches Service Fee Per Annum
[A] High Demand

Ang Mo Kio Central

Lim Ah Pin Road

Balestier Road
(Novena Post Office)

Marine Parade

Bedok Central

Newton

Bras Basah

Novena

Bukit Batok Central

Orchard
(Tanglin Post Office)

Bukit Merah Central

Pasir Panjang

Bukit Timah

Raffles City
(Bras Basah Post Office)

Changi Airport

Robinson Road
(Bras Basah Post Office)

Choa Chu Kang Central

Rochor

Chinatown

Sengkang Central

Clementi Central

Serangoon Central

Crawford

Serangoon Garden

Covent Garden
(Alexandra Post Office)

Siglap

Harbourfront Centre

Simpang Bedok

Hougang Central

Sembawang

IMM

Tampines Central

Jurong Point

Tanglin

Jurong West

Tanjong Pagar

Katong

Toa Payoh Central

Killiney Road

Woodlands Central

Kitchener Road

Yishun Central

$214.00
[B] Low Demand

Airmail Transit Centre

PSA Building
(Harbourfront Centre Post Office)

Alexandra

Singapore Post Centre
(Temporary moved to One KM)

Balestier Estate

Teban Garden

Bukit Panjang

Telok Blangah East
(Bukit Merah Central Post Office)

Farrer Road
(Bukit Timah Post Office)

Thomson Road

Geylang

Tiong Bahru

Ghim Moh Estate

Toa Payoh North

Jalan Kayu
(Lim Ah Pin Rd Post Office)

Towner

Kent Ridge
(Pasir Panjang Post Office)

Upper Serangoon Road
(Lim Ah Pin Rd Post Office)

Macpherson Road

 

$160.50

 

For more information, just come to any of our post offices or call us at 1605.

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Other Links

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Rent a P.O. Box

Be it for personal use, with a P.O. Box, your mail is kept safe under lock and key when you are away on vacation or business trips and until you are ready to collect it.  Protected from weather and unwanted attention, the P.O. Box is the key to complete confidentiality, providing you total privacy. 

With a P.O. Box address, you can now conduct your Small Office Home Office (SOHO) business or company recruitment exercises under the strictest confidentiality.

If you are moving or relocating, there will not be any disruption to your mail services if you own a P.O. Box. You’ll never have to worry about forgetting to tell your friends and business associates of your change of address. 

 

Charges & Locations

All the mail will always be kept secured and confidential. Depending on the location and demand, the annual rental fee (including GST) is as stated below. Pro-rated rental fee would apply for shorter duration.

Note: New rates effective from 1st April 2016. All existing contract rates will remain unchanged until the expiry date.

 

List of Post Offices with P.O. Box

Group Branches Service Fee Per Annum
[A] High Demand

Ang Mo Kio Central

Lim Ah Pin Road

Balestier Road
(Novena Post Office)

Marine Parade

Bedok Central

Newton

Bras Basah

Novena

Bukit Batok Central

Orchard
(Tanglin Post Office)

Bukit Merah Central

Pasir Panjang

Bukit Timah

Raffles City
(Bras Basah Post Office)

Changi Airport

Robinson Road
(Bras Basah Post Office)

Choa Chu Kang Central

Rochor

Chinatown

Sengkang Central

Clementi Central

Serangoon Central

Crawford

Serangoon Garden

Covent Garden
(Alexandra Post Office)

Siglap

Harbourfront Centre

Simpang Bedok

Hougang Central

Sembawang

IMM

Tampines Central

Jurong Point

Tanglin

Jurong West

Tanjong Pagar

Katong

Toa Payoh Central

Killiney Road

Woodlands Central

Kitchener Road

Yishun Central

$214.00
[B] Low Demand

Airmail Transit Centre

PSA Building
(Harbourfront Centre Post Office)

Alexandra

Singapore Post Centre
(Temporary moved to One KM)

Balestier Estate

Teban Garden

Bukit Panjang

Telok Blangah East
(Bukit Merah Central Post Office)

Farrer Road
(Bukit Timah Post Office)

Thomson Road

Geylang

Tiong Bahru

Ghim Moh Estate

Toa Payoh North

Jalan Kayu
(Lim Ah Pin Rd Post Office)

Towner

Kent Ridge
(Pasir Panjang Post Office)

Upper Serangoon Road
(Lim Ah Pin Rd Post Office)

Macpherson Road

 

$160.50

 

For more information, just come to any of our post offices or call us at 1605.

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Other Links

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Mail Retention Service Terms & Conditions (T&Cs) 

Download PDF version

 

1. Definitions

(i) "Customer" means the successful applicant of the Service;

(ii) "Service" means the mail retention provided by SingPost which allows mail to be retained at the SingPost post office; and

(iii) "Working day" means Mondays to Fridays (excluding public holidays).

 

2. Fee Payable

2.1 The Customer shall pay fees for the Service as follows:

For Type of Application First Month (S$)* Second Month (S$)* Third Month (S$)* Subsequent Month (S$)*
Company/Organisation/Residential $20.00 $30.00 $40.00 $40.00 per month


2.2 The maximum duration of the Service is two (2) months at any one time. Subsequent request for extension will be considered as renewal of the Service on a monthly basis and the fees for each subsequent month shall apply. However, a minimum of one (1) month's fee is payable notwithstanding that the period of Service is less than one (1) month.

2.3 Any subsequent request for extension from the third month onwards will be accepted on condition that mail from the previous retention period has been cleared by the applicant or his/her representative.

 

3. Payment Mode

3.1 The Customer may make payment by cash, cheque or NETS at the time of application at any SingPost post office. All cheques shall be made payable to "Singapore Post Limited" and crossed "Account Payee Only". Non-transferable cheques are not acceptable for payment.

3.2 For extension of duration of the Service, the Customer may make payment by cheque and submit it together with the duly completed Renewal Notice (issued by SingPost prior to expiration date).

3.3 For online application and extension of duration of the Service, the Customer may make payment by Giro-On-Demand.

 

4. Availability of Service

4.1 SingPost may offer the Service in its sole discretion and only if the mail can be retained for the address indicated. If SingPost decides to offer the Service, the Service shall not commence earlier than the second working day after the date of receipt of application by SingPost.

4.2 Unless instructed by the Customer, unclaimed registered articles would be returned to sender in accordance with SingPost's terms and conditions for registered articles.

4.3 Application for retention of mail CANNOT be accepted in any or all of the following circumstances:

i. If the address is not an official address approved by IRAS and without an allocated 6 digit postal code.

ii. Mail addressed to clubs, hotels, boarding houses or lodgings or where mail is delivered to a central point or to a box used for the receipt of mail addressed to several tenants in the same premises, such as a 'multi-dwellers' residential premises, sub-tenants, sub-agents, etc.

iii. Mail care of (ie. c/o) another person at a private residential premises.

iv. Mail that is not posted through SingPost.

v. Mail items sent by Speedpost Islandwide Courier Service.

vii. Mail sent via incoming Express Mail Service (EMS).

4.4 All applications for the Service must be made on SingPost's prescribed form which is available at any SingPost's post office or retrieved from SingPost's website at http://www.singpost.com.

4.5 Where the Customer is a corporate entity, the application form must be accompanied by an authorization letter bearing the entity's name and rubber stamp and must be duly signed by a manager, director or partner of the entity.

4.6 Where the Customer is an individual, and if more than one (1) person require the Service, all persons applying for the Service must furnish his/her Singapore identity card or passport number. The application form must be duly signed by all the persons named in the said form. Notwithstanding anything contained herein, where there is more than one (1) addressee named on the cover, SingPost shall carry out the Service only if all of the addressees had applied for the Service.

 

5. Termination

5.1 SingPost reserves the right to immediately suspend or terminate the Service if there is any breach by the Customer of any of the terms and conditions herein and SingPost has given fourteen (14) days' notice of such breach and the Customer has failed to rectify such breach within that time.

5.2 The Customer may terminate the Service by giving SingPost at least one (1) week's prior notice in writing. The Customer shall pay an administrative fee of Singapore Dollars Ten (S$10.00)* if the Service is terminated before the expiry of the duration of the Service. The effective termination date shall be as stated in the Customer's written notice or the date of receipt by SingPost of the said written notice, whichever is later.

5.3 Any fees already paid for the Service for the remaining full calendar month(s) after the effective date of termination, shall be refunded to the Customer.

5.4 Upon termination or expiry of the duration of the Service, all mail addressed to the previous address shall be delivered as addressed or disposed of in accordance with the provisions of Postal Services Act (Cap. 237A) and any rules and regulations made thereunder.

5.5 Such action taken by SingPost shall be without prejudice to any other rights or remedies which SingPost may have.

 

6. Address Information

6.1 Fur the duration of the Service, the Customer shall not change the address for which he requires the Service.

 

7. Consent to Use and Disclose Customer Information and Data

7.1 The Customer agrees that SingPost shall be entitled to use or disclose any information or data disclosed by the Customer in accordance with the SingPost General Terms & Conditions located at the SingPost website at http://www.singpost.com (or available from SingPost on written request). The Customer is entitled to withdraw such consent in accordance with the procedure as prescribed by SingPost from time to time.

 

8. Entire Agreement

8.1 The Customer shall be bound by and shall fully observe and comply with all the SingPost General Terms & Conditions as well as such other terms and conditions as may be agreed between SingPost and the Customer. The rights and protections conferred on SingPost under these Mail Retention Service Terms and Conditions shall be additional to the rights and protections conferred on SingPost under the SingPost General Terms & Conditions and any other terms and conditions as may be agreed between SingPost and the Customer. In the event that any of these Mail Retention Service Terms & Conditions are inconsistent with the SingPost General Terms & Conditions, these Mail Retention Service Terms & Conditions set out herein shall prevail.

 

*All charges stated herein are exclusive of Goods and Services Taxes ("GST") and are subject to prevailing GST.








P.O. BOX- FREQUENTLY ASKED QUESTIONS (FAQS)

Q1. What are P.O. Box/ Locked Bag Service?
Q2. How do I apply?
Q3. What are the rates?
Q4. Where are the P.O. Boxes found at?
Q5. What happens if the P.O. Box is full?
Q6. How do I terminate the service?
Q7. What is the promotion for P.O. Box?
Q8. How would the charges be computed for every new application of the P.O. Box?
Q9. Is the promotion applicable to existing customers who wants to renew their P.O. Box?
Q10. Can I sign up for more than 2 years?
Q11. Will I enjoy more discounts if I apply for the P.O. Box service for more than 2 years?



FAQs – General

Q1. What are P.O. Box/ Locked Bag Service?

It is a posting box with unique posting number for individual or corporate use. Mail bearing the P.O. Box Number or Locked Bag Number of the Customer's P.O. Box or Locked Bag will be delivered to such P.O. Box or Locked Bag regardless of the name of the addressee.

 

Q2. How do I apply?

For application of Service, please submit the completed application form to any Post Office. The application form is available on SingPost website and at any Post Office.

For corporate application, you may contact the respective SingPost's salesperson.

 

Q3. What are the rates?

Type of ApplicantRental Fee Per Annum
(A) High Demand Branch (B) Low Demand Branch
Corporate S$214.00 S$160.50
Individual S160.50 S$107.00

 

Q4. Where are the P.O. Boxes found at?

Click here.

 

Q5. What happens if the P.O. Box is full?

If the P.O Box is full or dimension of the mail is unable to fit into the P.O. Box, SingPost will forward the mail to the nearest SingPost post office for self-collection. For any P.O Box mail which remains uncollected at any post office beyond 10 working days, SingPost reserves the right to return such mail to the sender (if there is a return address) or destroy the mail (if there is no return address).

 

Q6. How do I terminate the service?

You may terminate the Service by giving SingPost written notice and the Service shall be terminated upon receipt of such written notice by SingPost. There will not be a refund of the Service Fee or any part thereof.

 

FAQs – Promotion (Application period: 5th May to 31st December 2015)

Q7. What is the promotion for P.O. Box?

Customer will be able to enjoy a 20%* discount on the P.O. Box rental for every new box sign up.

*T&Cs apply:
• Promotion application period will start from 5th May 2015 and end on 31st December 2015
• Minimum sign up commitment till 31st March 2017
• 20% discount on the P.O. Box rental is only applicable from 1st April 2016 to 31st March 2017 (Based on SingPost
financial year)
• Subject to P.O. Box availability at the branch

 

Q8. How would the charges be computed for every new application of the P.O. Box?

The promotion rates will be as follow:

Corporate customerRental Fee Per Annum
(A) High Demand Branch (B) Low Demand Branch
Year 1
(Between 5th May to 31st March 2016)
S$214.00x Pro-rated months S$160.50x Pro-rated months
Year 2
(Between 1st April 2016 to 31st March 2017)
S$214.00 x 20% discount= S$171.20 S$160.50 x 20% discount= S$128.40

 

Individual customerRental Fee Per Annum
(A) High Demand Branch (B) Low Demand Branch
Year 1
(Between 5th May to 31st March 2016)
S$160.50 x Pro-rated months S$107.00 x Pro-rated months
Year 2
(Between 1st April 2016 to 31st March 2017)
S$160.50 x 20% discount= S$128.40 S$107.00 x 20% discount= S$85.60

 

All prices are inclusive of 7% GST

 

Q9. Is the promotion applicable to existing customers who wants to renew their P.O. Box?

No. Promotion is only applicable for any new PO Box sign ups. However, if existing customer wants to apply for a new PO Box within now till 31st December 2015, he/ she will be able to enjoy the promotional offer too.

 

Q10. Can I sign up for more than 2 years?

Yes, you can sign up for more than 2 years, subjected to prevailing rates.

 

Q11. Will I enjoy more discounts if I apply for the P.O. Box service for more than 2 years?

No, the same promotional offer of 20% discount applies. In other words, you will enjoy the discount for the period from 1st April 2016 to 31st March 2017 (based on SingPost financial year) only.

Mail Redirection Terms & Conditions (T&Cs) 

Download PDF version

 

1. Definitions

(i) "Customer" means the successful applicant of the Service;

(ii) "Service" means the mail redirection service provided by SingPost which allows a recipient of mail who has moved to a new address to continue to receive mail bearing the previous address; and

(iii) "Working day" means Mondays to Fridays (excluding public holidays).

 

2. Fee Payable

2.1 The Customer shall pay fees for the Service as follows:

Period Applied For
/ Type of Application
First Month
(S$)*
Second Month
(S$)*
Third Month
(S$)*
Subsequent Month
(S$)*
Business (to an local address) S$30 S$40 S$50 S$50 per month
Business (to an overseas address) S$55 S$65 S$75 S$75 per month
Residential (to a local address) S$20 S$30  S$40 S$40 per month
Residential (to an overseas address) S$45 S$55 S$65 S$65 per month


There is no limit to the maximum period applied for. However, a minimum of one (1) month's fee is payable notwithstanding that the period of the Service is less than one (1) month.

2.2 Any application for the Service made within one (1) month after the expiry of the Service may, subject to SingPost's sole discretion, be considered as an extension of the Service. Any application for the Service made one (1) or more calendar month after expiry of the Service shall be considered as a new application, and the Customer shall pay the applicable fees accordingly.

 

3. Payment Mode

3.1 The Customer may make payment by cash, cheque or NETS at the time of application at any SingPost post office. All cheques shall be made payable to "Singapore Post Limited" and crossed "Account Payee Only". Non-transferable cheques are not acceptable for payment.

3.2 For extension of duration of the Service, the Customer may make payment by cheque and submit it together with the duly completed Renewal Notice (issued by SingPost prior to expiration date).

3.3 For online application and extension of duration of the Service, the Customer may make payment by Giro-On-Demand.

 

4. Postage Applicable

4.1 For redirection within Singapore, no additional postage charge is payable for ordinary mail. However,in the case of parcels, the Customer shall ensure that the recipient pays additional postage upon delivery of the parcel.


4.2 For further redirection from the country of original destination to another country, the Customer shall pay any additional postage or charges which may be levied by the country of original destination in accordance with the International Postal Regulations.

 

5 Availability of Service

5.1 SingPost may offer the Service in its sole discretion and only if the mail can be redirected from the address indicated. If SingPost decides to offer the Service, the Service shall not commence earlier than the second working day after the date of receipt of application by SingPost.

5.2 Application for redirection of mail CANNOT be accepted in any or all of the following circumstances:

i. If the previous or the new address (not being an overseas address) is not an official address approved by IRAS and without an allocated 6 digit postal code.

ii. Mail addressed to clubs, hotels, boarding houses or lodgings or where mail is delivered to a central point or to a box used for the receipt of mail addressed to several tenants in the same premises, such as a 'multi-dwellers' residential premises, sub-tenants, sub-agents, etc.

iii. Mail care of (i.e. c/o) another person at a private residential premises.

iv. Mail that is not posted through SingPost.

v. Mail sent by Speedpost Islandwide Courier Service.

vi. Mail sent via incoming Express Mail Service (EMS).

5.3 All applications for the Service must be made on SingPost's prescribed form which is available at any SingPost's post office or retrieved from SingPost's website at http://www.singpost.com.

5.4 Where the Customer is a corporate entity, the application form must be accompanied by an authorization letter bearing the entity's name and rubber stamp and must be duly signed by a manager, director or partner of the entity.

5.5 Where the Customer is an individual, and if more than one (1) person require the Service, all persons applying for the Service must furnish his/her Singapore identity card or passport number. The application form must be duly signed by all the persons named in the said form. Notwithstanding anything contained herein, where there is more than one (1) addressee named on the cover, SingPost shall carry out the Service only if all of the addressees had applied for the Service.

5.6 The Customer must produce his/her Singapore identity card or passport for verification at the time of application for the Service.

5.8 For an application to redirect a deceased person's mail, a certified true copy of the Grant of Probate or Letter of Administration in respect of the deceased's estate must be furnished.

 

6. Termination


6.1 SingPost reserves the right to immediately suspend or terminate the Service if there is any breach by the Customer of any of the terms and conditions herein and SingPost has given fourteen (14) days' notice of such breach and the Customer has failed to rectify such breach within that time.

6.2 The Customer may terminate the Service by giving SingPost at least one (1) week's prior notice in writing. The Customer shall pay an administrative fee of Singapore Dollars Ten (S$10.00)* if the Service is terminated before the expiry of the duration of the Service. The effective termination date shall be as stated in the Customer's written notice or the date of receipt by SingPost of the said written notice, whichever is later.

6.3 Any fees already paid for the Service for the remaining full calendar month(s) after the effective date of termination, shall be refunded to the Customer.

6.4 Upon termination or expiry of the duration of the Service, all mail addressed to the previous address shall be delivered as addressed or disposed of in accordance with the provisions of Postal Services Act (Cap. 237A) and any rules and regulations made thereunder.

6.5 Such action taken by SingPost shall be without prejudice to any other rights or remedies which SingPost may have.

 

7. Address Information

7.1 For the duration of the Service, the Customer shall not change the address for which he requires the Service.

 

8 Consent to Use and Disclose Customer Information and Data

8.1 The Customer agrees that SingPost shall be entitled to use or disclose any information or data disclosed by the Customer in accordance with the SingPost General Terms & Conditions located at the SingPost website at http://www.singpost.com (or available from SingPost on written request). The Customer is entitled to withdraw such consent in accordance with the procedure as prescribed by SingPost from time to time.

 

9 Entire Agreement

9.1 The Customer shall be bound by and shall fully observe and comply with all the SingPost General Terms & Conditions as well as such other terms and conditions as may be agreed between SingPost and the Customer. The rights and protections conferred on SingPost under these Mail Redirection Service Terms and Conditions shall be additional to the rights and protections conferred on SingPost under the SingPost General Terms & Conditions and any other terms and conditions as may be agreed between SingPost and the Customer. In the event that any of these Mail Redirection Service Terms & Conditions are inconsistent with the SingPost General Terms & Conditions, these Mail Redirection Service Terms & Conditions set out herein shall prevail.

 

*All charges stated herein are exclusive of Goods and Services Taxes ("GST") and are subject to prevailing GST.