Registered Article

Want peace of mind to know if the recipient received the mail? Register your mail.

All classes of letter post items may be accepted for registration provided the service is available to the country of destination. Registered Article service provides a means to ensure delivery of the article to the addressee, as the addressee has to acknowledge receipt of the registered article.

This service is ideal for confidential or important items which require special handling, processing and accountability. Any postal item can be registered for delivery locally or internationally.

• Registered Article Tracking Number Information
• Online Self-help Services
• Additional Services
• Other Links

Registered Article Tracking Number Information

1. Local to Local + Local to Overseas
   
   A Registered Article (RA) Number is allocated to you when you post a registered article at any post office. The 9-digit number starting with RR and ends with SG can be found on the posting receipt that you have used to fill in the addressee's particulars. You or your customer can use this number to verify the status of your mail.
   
   The registered article number appears in the following format:
   • RR999999999SG (where every 9 represents a digit)
      
2. Overseas to Local
   
    The Foreign Registered Article number may have different formats. Please confirm with the Sender/Overseas Postal Administration.
    
3. Delivery Advice
   
   
    

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Online Self-help Services

• Redirection Request
• Redelivery Request
• Collection at SAM Plus
• Registered Article Enquiry
• Track Article Status

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Additional Services

The following is also available to complement the Registered Article service:
 

• Advice of Receipt (AR)
  
  If you have opted for AR service, we will get the recipient to sign on the AR card and this card will be returned to you via ordinary post. This service is at S$1.00 on top of the registered fee plus postage.
   
• Express Service
  
  Mail sent via such mode will be treated with priority upon arriving at the destination. This service is available at S$2.00 on top of the registered fee plus postage (available to certain destinations only).
   
• Insurance
  
  For extra coverage and higher amounts of compensation in the event of loss, insurance is available to most countries. Insurance coverage is chargeable at S$1.00 per S$100.00 value (minimum insurance premium is S$5.00), i.e. If you want to insure your mail for S$1,000.00, you pay S$10.00. For maximum insurance limits and destinations that accept insurance, please call our Postal Enquiry Hotline 1605 (toll-free within Singapore) or you may seek the assistance of our Customer Service Officers at any post office.
   
• Copy of Signed Delivery Receipt (after posting)
   
  If you require a copy of the signed delivery receipt and you have not opted for the AR service at the point of posting, a nominal fee will be charged. To request for a copy of the signed delivery receipt, please fill in the Enquiry Form.
   

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Other Links

• Registered Article Frequently Asked Questions
• Registered Article Terms & Conditions
• General Terms & Conditions

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