Corporate Information

Corporate Social Responsibility

SingPost does not just deliver mail and provide business solutions. We engage in community relations and use our core competencies to give back to the society. We leverage our delivery and distribution strengths to support various corporate social responsibility (CSR) initiatives.


SingPost’s Adopted Charity, Food from the Heart

Food from the Heart (FFTH) is SingPost's adopted charity. FFTH is a non-profit organisation that runs voluntary food distribution programmes with children, senior citizens and low-income families benefiting from corporate giving. Our CSR goes beyond cash donations; it also involves staff volunteerism and contributions.

  • Bread Distribution Programme - We deploy our fleet of vehicles four days a week to collect unsold bread, pastries and cakes from hotels and confectioneries, and deliver to self-collection centres islandwide since June 2008.

  • Food Goodie Bag Programme - Our staff have been expending both personal time and money towards this programme since July 2008, sponsoring, packing and distributing food goodie bags on a quarterly basis to some 120 senior citizens staying in one-room flats in Kolam Ayer. We also brought festive cheer to these needy residents through activities such as Year-end Party, Mid-Autumn Celebration, Post-Chinese New Year Party and the distribution of red packets.

  • Since June 2009, we have stepped up our support for FFTH by sponsoring a group of  unprivileged primary school students with a monthly supply of food essential items.


SingPost’s Adopted Charity, Jamiyah Children's Home

SingPost added a second cause to its adopted charity programme - the Jamiyah Children's Home. This welfare group provides shelter and care for underprivileged children.


We organised quarterly events where the children enjoyed various activities with SingPost staff. In conjunction with the World Post Day 2013, we ran a social media campaign in which over 20 of the children received their wishes, sponsored by our management staff.



    Other CSR Efforts

    • Financial Assistance – We have been supporting the Community Chest SHARE programme since 2004 where we match staff’s monthly contributions dollar-for-dollar. We also raised funds and matched staff’s contributions for overseas humanitarian efforts i.e. Myanmar cyclone and China earthquake in 2008, Indonesia's Mentawai tsunami and Mount Merapi volcanic eruption in 2010 and Japan’s massive earthquake and tsunami in 2011. In 2013, we provided financial aid to China Post whose staff were affected by the Sichuan's 7.0 magnitude earthquake. In the same year, in support of the Typhoon Haiyan relief efforts, we waived transaction fees for CASHOME remittance service to the Philippines, gave 60% discount off Speedpost EMS and made direction donation to our postal counterpart in the Philippines.

    • Core competencies – We use our postal and logistical strengths to support good causes e.g. collection of origami hearts from posting boxes for SingTel’s Touching Lives Fund, delivery of relief supplies and other items to overseas for charitable purposes, etc.

    • Retail Network – We leverage our wide distribution network of post offices and Self-service Automated Machines (SAM) to facilitate public donations e.g. Community Chest’s Donation Box Charity Drive at post offices, electronic donations via SAM, etc.

    • Singapore Philatelic Museum – We also engage the young through the Singapore Philatelic Museum by contributing $300,000 to the museum for the upkeep and presentation of its philatelic materials and exhibits as well as museum activities on a yearly basis.


    Green Initiatives

    One of our green initiatives was to make our flagship building, Singapore Post Centre, more environment-friendly by installing new energy efficient cooling units and fine-tuning the overall chiller plant system, thus reducing the carbon footprint significantly by 2, 531 tonnes per year or an equivalent of 626 saloon cars off the road.


    The green initiative is win-win for SingPost as well as we stand to reap savings of more than $1 million a year for the Group. This project also won the ASEAN Energy Award 2008 for demonstrating best practices in energy efficiency and conservation.


    This effort supplements SingPost's on-going environment-friendly practices involving energy saving and paper recycling. We have also implemented an eight-year Green Fleet programme to replace our existing vehicles gradually with environment-friendly ones. Many of our vehicles are Euro IV-compliant, which translate into less carbon emissions. We continually seek ways to make our operations more fuel and cost-efficient. Route optimisation and investing in three-wheelers help to reduce the number of return trips to the base or mail transit rooms which in turn help to reduce carbon emission. SingPost operates with about 295 postmen on bicycle and 145 postmen on foot to provide mail services.


    There is collective support from everyone to contribute towards energy saving programmes. We set up green corners in our operation areas and offices to encourage recycling as we recognise the long-term and tangible benefits to both the company and the environment that we serve and operate in.



    Earth Hour

    For the second consecutive year, SingPost is supporting the World Wide Fund for Nature's (WWF) Earth Hour as part of its commitment to sustainability.

    Earth Hour is the world's largest environmental initiative in partnership with WWF that turns symbolic actions of individuals, corporates and governments around the world into an on-going commitment to achieve sound results for a sustainable future.

    As a major sponsor for Earth Hour Singapore 2014, SingPost hopes to inspire Singaporeans to join them in championing Earth Hour by committing to an eco-action for the future.


    Eco-Post Office

    All Post Offices have been certified green by the Singapore Environment Council (SEC) since 2013.


    Under the Project Eco-Office programme, the Eco-Post Office Label was awarded to all Post Offices for displaying environment-friendly habits in our workplace. Rigorous audits were conducted whereby SingPost's environment policy, water and energy consumption, waste management and recycling practices were assessed.