My Mail Box
My Mail Box service provides you with a unique and simplified address. You can now enjoy total privacy and convenience with all your mail delivered to your preferred registered mailing address.
Your address is just a number. Mail will be delivered directly to your registered address. You enjoy total privacy and you can be assured that your address is not used for the wrong reasons. With this service, you can also save time and money from having to inform your clients, business associates and friends on the change of your mailing address, repeatedly each time you move.
My Mail Box 88XXXX
88 is a standard prefix followed by 4 personalised numbers. For all incoming mail from overseas, the word 'Singapore' must be indicated at the last line of the address.
All ordinary mail will be delivered to you on the next working day from the date of posting. Registered mail will require an additional day to be delivered.
Period of subscription will take effect from the date subscribed. For instance, if you subscribed for a one-year service and the date subscribed is 4 May 2015, the service will expire on 3 May 2016.
If you are moving to a new location, this service will ensure that your mail will be delivered there, while retaining your current My Mail Box address.
However, you have to change your registered mailing address with SingPost. You can do so once a year. For any subsequent changes, a processing fee of $30 ($32.10 w/GST) applies. Just allow SingPost three working days in writing for processing.
Yes, you are required to follow the condition on the change of address and allow SingPost at least 3 working days notice in writing to process each change both to and from an overseas address. In the event that the change of address is from overseas to local, you must use your address shown on your NRIC as per your initial application.
The overseas processing fee is a one-time subscription fee for a fixed period and will not be refunded for any change. Similarly, as the service is on-going, the subscription fee will not be refunded. You need to give SingPost at least 3 working days notice in writing of your change of address.
Yes, you can have an overseas address as your registered mailing address. The delivery of your mail to an overseas address will be subjected to airmail and handling charges of $25 ($26.75 w/GST) per month, in addition to the registration and subscription fees.
Cost depends on the number chosen.
The bill for renewal of annual subscription will be sent to your My Mail Box number one month before the expiry of the service.
No, there will not be any refund of the unused period of the subscription fee paid.
For more information on how to apply, visit My Mail Box page.