24/7 Customer Care Hotline
Tel: 1605
From Overseas: +65 6841 2000 (Select Option 1)

24/7 Speedpost Hotline
Tel: +65 6222 5777

Singapore Post Limited
10 Eunos Road 8
Singapore Post Centre
Singapore 408600
Head Office Tel: +65 6841 2000
Mon -Fri: 8am to 6pm
Sat, Sun & PH: Closed

Like to have your mail kept in security when you relocate, are away on vacation or simply looking for total privacy?  We offer a range of affordable solutions to help manage your mail, from having your mail forwarded or held to providing you privacy and security. 

We make it easy for you to receive your mail with our solutions, giving you peace of mind. 

My Mail Box 
A unique and simplified address enabling you to enjoy total privacy and convenience with all your mail delivered to your preferred registered mailing address.
Redirect Mail 
Relocating? We can help by redirecting your mail to the address of your choice. 
Rent a PO Box 
PO Box gives you the privacy, security, and flexibility. You can pick up your mail anytime. 
Retain Mail 
Travelling or out of town for an extended period of time? We keep your mail sent to your address safe and secure while you are away. 

Retain Mail 

Worry about your mail when you’re away for an extended period of time?  Then, Mail Retention Service is your ideal assistance. It allows your mail to be kept safely at the post office until you return. And when you return, you can either collect it from the post office or have it delivered to you, at your convenience.

Mail Retention Service protects your confidentiality and safety of your mail while not letting strangers know that you are not around.

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Rent a P.O Box

Be it for business or personal use, with a P.O Box, your mail is kept safe under lock and key when you are away on vacation or business trips and until you are ready to collect it.  Protected from weather and unwanted attention, the P.O Box is the key to complete confidentiality, providing you total privacy. 

With a P.O Box address, you can now conduct your Small Office Home Office (SOHO) business or company recruitment exercises under the strictest confidentiality.

If you are moving or relocating, there will not be any disruption to your mail services if you own a P.O Box. You’ll never have to worry about forgetting to tell your friends and business associates of your change of address. 


Charges & Locations

All the mail will always be kept secured and confidential. Depending on the location and demand, the annual service fee (including GST) is as stated below. Pro-rated service fee would apply for shorter duration.

List of Post Offices with P.O Box

Group Branches
Annual Service Fee
(inclusive of GST)
[A] High Demand

Ang Mo Kio Central

Lim Ah Pin Road

Balestier Road
(Novena Post Office)

Marine Parade

Bedok Central


Bras Basah


Bukit Batok Central

(Tanglin Post Office)

Bukit Merah Central

Pasir Panjang

Bukit Timah

Raffles City
(Bras Basah Post Office)

Changi Airport

Robinson Road
(Bras Basah Post Office)

Choa Chu Kang Central



Sengkang Central

Clementi Central

Serangoon Central


Serangoon Garden

Covent Garden
(Alexandra Post Office)


Harbourfront Centre

Simpang Bedok

Hougang Central



Tampines Central

Jurong Point


Jurong West

Tanjong Pagar


Toa Payoh Central

Killiney Road

Woodlands Central

Kitchener Road

Yishun Central

[B] Low Demand

Airmail Transit Centre

Singapore Post Centre
(Temporary moved to One KM)


PSA Building
(Harbourfront Centre Post Office)

Balestier Estate
(Bukit Timah Post Office)

Teban Garden

Bukit Panjang

Telok Blangah East
(Bukit Merah Central Post Office)

Farrer Road
(Bukit Timah Post Office)

Thomson Road


Tiong Bahru

Ghim Moh Estate

Toa Payoh North

Jalan Kayu
(Lim Ah Pin Rd Post Office)


Kent Ridge
(Pasir Panjang Post Office)

Upper Serangoon Road
(Lim Ah Pin Rd Post Office)

Macpherson Road




For more information, just come to any of our post offices or call us at 1605.


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My Mail Box - Frequently Asked Questions (FAQs)

About My Mail Box service

Subscription Period

Change of Address

Overseas Address


Renewal of Service

Termination of Service

Application of Service


About My Mail Box service

Q1: What is My Mail Box service?

My Mail Box service provides you with a unique and simplified address. You can now enjoy total privacy and convenience with all your mail delivered to your preferred registered mailing address.

Q2: What are the benefits of using this service?

Your address is just a number. Mail will be delivered directly to your registered address. You enjoy total privacy and you can be assured that your address is not used for the wrong reasons. With this service, you can also save time and money from having to inform your clients, business associates and friends on the change of your mailing address, repeatedly each time you move.

Q3: How will My Mail Box address look like?

My Mail Box address will look like this:

Name of Subscriber
My Mail Box 88XXXX
Singapore 91XXXX

88 is a standard prefix followed by 4 personalised numbers. For all incoming mail from overseas, the word 'Singapore' must be indicated at the last line of the address.

Q4: Using this service, when will I receive my mail?

All ordinary mail will be delivered to you on the next working day from the date of posting. Registered mail will require an additional day to be delivered.


Subscription Period

Q5: How is subscription period computed?

Period of subscription will take effect from the date subscribed. For instance, if you subscribed for a one-year service and the date subscribed is 10 March 2004, the service will expire on 9 March 2005.


Change of Address

Q6: If I move to a new location, will My Mail Box address change?

If you are moving to a new location, this service will ensure that your mail will be delivered there, while retaining your current My Mail Box address.

However, you have to change your registered mailing address with SingPost. You can do so once a year. For any subsequent changes, a processing fee of $30 ($32.10 w/GST) applies. Just allow SingPost three working days in writing for processing.

Q7: Can I change my address if I am posted overseas?

Yes, you are required to follow the condition on the change of address and allow SingPost at least 3 working days notice in writing to process each change both to and from an overseas address. In the event that the change of address is from overseas to local, you must use your address shown on your NRIC as per your initial application.

Q8: If I have already requested for mail to be delivered to an overseas address at the time of application and subsequently changed to a local address, will I get a refund on the unused period of the fee already paid?

The overseas processing fee is a one-time subscription fee for a fixed period and will not be refunded for any change. Similarly, as the service is on-going, the subscription fee will not be refunded. You need to give SingPost at least 3 working days notice in writing of your change of address.


Overseas Address

Q9: Can I receive mail overseas?

Yes, you can have an overseas address as your registered mailing address. The delivery of your mail to an overseas address will be subjected to airmail and handling charges of $25 ($26.75 w/GST) per month, in addition to the registration and subscription fees.



Subscription period

One-time registration fee

Fee for 1st year

Fee renewal every subsequent year

1 st year

($10.70 w/GST)

($64.20 w/GST)

($64.20 w/GST)


Q10:  How much will it cost for Choice or Golden Numbers?
Cost depends on the number chosen.


Renewal of Service

Q11: How will I be notified of the annual renewal?

The bill for renewal of annual subscription will be sent to your My Mail Box number one month before the expiry of the service.


Termination of Service

Q12: Will there be any refund if I terminate this service before the expiry of the subscription period?

No, there will not be any refund of the unused period of the subscription fee paid.


Application of Service

Q13: How can I apply for My Mail Box service?
Apply via SAM Web or at our Post Offices islandwide. If you do not have a SAM account, sign up now at www.mysam.sg


Redirect Mail

Afraid of lost mail when your office relocates? We have the perfect solution for you. 

Mail Redirection Service allows your mail to be sent to your new address until you have settled down and do not require the service anymore.  It gives you plenty of time to inform your friends and business associates of your change of address while we redirect all your mail including registered articles to your new address.

Call us if you are planning a move. It's all about keeping in touch.

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