24/7 Customer Care Hotline
From Overseas: +65 6841 2000 (Select Option 1)
24/7 Speedpost Hotline
Tel: +65 6222 5777
Singapore Post Limited
10 Eunos Road 8
Singapore Post Centre
Head Office Tel: +65 6841 2000
Mon -Fri: 8am to 6pm
Sat, Sun & PH: Closed
Like to have your mail kept in security when you relocate, are away on vacation or simply looking for total privacy? We offer a range of affordable solutions to help manage your mail, from having your mail forwarded or held to providing you privacy and security.
We make it easy for you to receive your mail with our solutions, giving you peace of mind.
My Mail Box
A unique and simplified address enabling you to enjoy total privacy and convenience with all your mail delivered to your preferred registered mailing address.
Relocating? We can help by redirecting your mail to the address of your choice.
Rent a PO Box
PO Box gives you the privacy, security, and flexibility. You can pick up your mail anytime.
Travelling or out of town for an extended period of time? We keep your mail sent to your address safe and secure while you are away.
Worry about your mail when you’re away for an extended period of time? Then, Mail Retention Service is your ideal assistance. It allows your mail to be kept safely at the post office until you return. And when you return, you can either collect it from the post office or have it delivered to you, at your convenience.
Mail Retention Service protects your confidentiality and safety of your mail while not letting strangers know that you are not around.
- Mail Retention Application Form
- Mail Retention Terms & Conditions
- Mail Retention Extension
- General Terms & Conditions
Rent a P.O Box
Be it for business or personal use, with a P.O Box, your mail is kept safe under lock and key when you are away on vacation or business trips and until you are ready to collect it. Protected from weather and unwanted attention, the P.O Box is the key to complete confidentiality, providing you total privacy.
With a P.O Box address, you can now conduct your Small Office Home Office (SOHO) business or company recruitment exercises under the strictest confidentiality.
If you are moving or relocating, there will not be any disruption to your mail services if you own a P.O Box. You’ll never have to worry about forgetting to tell your friends and business associates of your change of address.
All the mail will always be kept secured and confidential. Depending on the location and demand, the annual service fee (including GST) is as stated below. Pro-rated service fee would apply for shorter duration.
List of Post Offices with P.O Box
Annual Service Fee
(inclusive of GST)
|[A] High Demand||
|[B] Low Demand||
For more information, just come to any of our post offices or call us at 1605.
- P.O Box Order Form
- P.O Box Frequently Asked Questions
- P.O Box Terms & Conditions
- General Terms & Conditions
My Mail Box - Frequently Asked Questions (FAQs)
- Q1: What is My Mail Box service?
- Q2: What are the benefits of using this service?
- Q3: How will My Mail Box address look like?
- Q4: Using this service, when will I receive my mail?
- Q6: If I move to a new location, will My Mail Box address change?
- Q7: Can I change my address if I am posted overseas?
- Q8: If I have already requested for mail to be delivered to an overseas address at the time of application and subsequently changed to a local address, will I get a refund on the unused period of the fee already paid?
- Q12: Will there be any refund if I terminate this service before the expiry of the subscription period?
My Mail Box service provides you with a unique and simplified address. You can now enjoy total privacy and convenience with all your mail delivered to your preferred registered mailing address.
Your address is just a number. Mail will be delivered directly to your registered address. You enjoy total privacy and you can be assured that your address is not used for the wrong reasons. With this service, you can also save time and money from having to inform your clients, business associates and friends on the change of your mailing address, repeatedly each time you move.
My Mail Box address will look like this:
Name of Subscriber
My Mail Box 88XXXX
88 is a standard prefix followed by 4 personalised numbers. For all incoming mail from overseas, the word 'Singapore' must be indicated at the last line of the address.
All ordinary mail will be delivered to you on the next working day from the date of posting. Registered mail will require an additional day to be delivered.
Period of subscription will take effect from the date subscribed. For instance, if you subscribed for a one-year service and the date subscribed is 10 March 2004, the service will expire on 9 March 2005.
If you are moving to a new location, this service will ensure that your mail will be delivered there, while retaining your current My Mail Box address.
However, you have to change your registered mailing address with SingPost. You can do so once a year. For any subsequent changes, a processing fee of $30 ($32.10 w/GST) applies. Just allow SingPost three working days in writing for processing.
Yes, you are required to follow the condition on the change of address and allow SingPost at least 3 working days notice in writing to process each change both to and from an overseas address. In the event that the change of address is from overseas to local, you must use your address shown on your NRIC as per your initial application.
Q8: If I have already requested for mail to be delivered to an overseas address at the time of application and subsequently changed to a local address, will I get a refund on the unused period of the fee already paid?
The overseas processing fee is a one-time subscription fee for a fixed period and will not be refunded for any change. Similarly, as the service is on-going, the subscription fee will not be refunded. You need to give SingPost at least 3 working days notice in writing of your change of address.
Yes, you can have an overseas address as your registered mailing address. The delivery of your mail to an overseas address will be subjected to airmail and handling charges of $25 ($26.75 w/GST) per month, in addition to the registration and subscription fees.
One-time registration fee
Fee for 1st year
Fee renewal every subsequent year
1 st year
The bill for renewal of annual subscription will be sent to your My Mail Box number one month before the expiry of the service.
No, there will not be any refund of the unused period of the subscription fee paid.
Afraid of lost mail when your office relocates? We have the perfect solution for you.
Mail Redirection Service allows your mail to be sent to your new address until you have settled down and do not require the service anymore. It gives you plenty of time to inform your friends and business associates of your change of address while we redirect all your mail including registered articles to your new address.
Call us if you are planning a move. It's all about keeping in touch.
- Mail Redirection Application Form
- Mail Redirection Terms & Conditions
- Mail Redirection Extension
- General Terms & Conditions