Media Centre

15 Feb 2015

Pick & Pump - Heightened Convenience For Motorists As POPStations Open At Caltex Service Stations

Singapore, 15 February 2015 - Since the launch of SingPost's enterprising POPStation in April 2013, SingPost is continuously expanding its network of POPStations to provide even better service to its customers. Customers can now post, pay, collect and return parcels at about 90 POPStations across the island and at their convenience. The inventive POPStations are also strategically located at very accessible places such as shopping malls, office buildings, sports and recreation centres, post offices and at community centres.

To further boost the convenience factor, SingPost collaborated with CaltexTM for the first time to roll out the POPStations at five strategically-located service stations on a pilot basis. Customers can pick up parcels from the POPStations located at Caltex Holland, Caltex Serangoon Avenue, Caltex Balestier, Caltex Beach Road or Caltex Bukit Batok 24 hours a day, 7 days a week.

Ms Lim Ann Nee, Senior Vice President (Singapore Parcels) of SingPost said: "SingPost focuses on giving our customers more convenience, more flexibility and more options.
Designed for today's on-the-go lifestyles, the POPStation is popular with consumers as it offers 24/7 access, security and convenience at no extra cost. Our partnership with Caltex will give customers greater convenience and more choices. They can drop-off or collect their parcels easily after refuelling at Caltex service stations."

"This is the first time that Caltex is offering a parcel pick-up service in Singapore and we are excited about this collaboration with SingPost. We believe this partnership will be mutually beneficial for both sets of customers, allowing them to enjoy the quality of Caltex with Techron fuels and the convenience of a one-stop shop for their mailing and parcelling needs. At Caltex, the new POPStation service is another affirmation of our wide range of offerings, as we continue to extend a hassle-free experience to our customers, and ensure that they enjoy their journey. We are confident of this activation and look forward to a continued partnership with SingPost in the years ahead," commented Shahid Ahmed, General Manager for Products, Malaysia, Singapore and Cambodia of Caltex.

A keen POPStation supporter Ms Loretta Sng, 35, an executive said: "As an avid online shopper and a driver, I am delighted that there will soon be a POPStation at the Caltex service stations! I work long hours and the POPStation offers me the convenience to pick up my parcel easily at any time of the day. Now with the added ease of being conveniently located at Caltex stations, it makes it even easier for me to just swing by to pick up my parcels whilst I pump petrol! I can kill two birds with one stone at my next Caltex visit."

Mr Jonathan Wee, 38, a marketing professional, comments: "It is a breeze to use POPStation. I am pleased with the flexibility and convenience provided by the 24/7 POPStation. Having one at a petrol station that I frequently visit is a nice plus."

For greater convenience and speedier retrieval, customers can download the POPStation Mobile App. One of features that the POPStation mobile app offers is the "air unlock" which allows consumers to pick up their parcels even more quickly when they are within close proximity to the POPStation by swiping on their smart gadgets. The POPStation mobile app also allows consumers to track their POPStation parcels, receive alerts, manage their accounts or get information on the POPStation locations etc. Consumers can download the POPStation mobile app from the Apple Store. The android version will be rolled out soon.

To provide even more convenience to online customers, SingPost works with eRetailers to use POPStation to provide the last mile convenience to their customers. Partner eRetailers onboard includes popular brands like omigo, vPOST, Rakuten, Deal.com.sg, Zalora, Xiaomi and Taobao. More customers are in the pipeline.

 

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About Singapore Post Limited
(Reg. No. 199201623M)

Singapore Post (SingPost) is the leading provider of mail, logistics and ecommerce solutions in Singapore and the Asia Pacific region, with operations in more than 10 countries.

As Singapore’s national postal service provider, SingPost offers trusted communications through domestic and international postal services as well as end-to-end integrated mail solutions covering secure data printing, letter-shopping, delivery and mailroom management, among others. For over 150 years, SingPost has been delivering a trusted and reliable service to citizens, residents, corporations and businesses in Singapore.

As part of its transformation, SingPost has been steadily expanding beyond Singapore, leveraging its regional platform Quantium Solutions and other subsidiaries and partners. With its regional network and infrastructure, SingPost offers fully integrated ecommerce logistics solutions covering the four areas of freight, customs & regulations management, warehousing & fulfilment, last mile delivery & returns as well as ecommerce web services, to its customers.

SingPost won the World Mail Award for ecommerce in June 2014 and was ranked the top postal agency in the world in an Accenture report. SingPost also gained international acclaim when it was bestowed the Service Provider of the Year 2012 award by Postal Technology International. SingPost is the only company to win to the Universal Postal Union’s EMS Cooperative award for its Speedpost courier service every year since 2001.

SingPost's subsidiaries and businesses include:

  • SP eCommerce, an ecommerce enabler that provides brands and retailers with integrated end-to-end ecommerce solutions 
  • Quantium Solutions which specialises in logistics and fulfilment services to businesses in the Asia Pacific region
  • CouriersPlease, a leading metropolitan express parcel delivery service in Australia
  • Famous Holdings, an established freight consolidator and freight-forwarder with a regional presence in 7 countries
  • Lock+Store, a self-storage operator in Singapore, Hong Kong and Malaysia
  • Speedpost, a leading provider for courier service in Singapore and international shipping to more than 200 destinations across the globe 
  • vPOST, one of the largest online shopping and shipping services providers in Southeast Asia
  • Omigo Marketplace, Singapore’s online marketplace for consumers to shop and for SMEs and international brands to sell online 
  • SAM, a digital mailbox with bill payment services which can be accessed anywhere, anytime

 

SingPost was listed on the Main Board of the Singapore Exchange in 2003. To learn more about SingPost, please visit www.singpost.com.

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For general information on SingPost, visit us at www.singpost.com